health care administrator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

  • Hiring and recruitment
  • Training and mentoring
  • Patient education and counseling
  • Profit improvements
  • Relationship building and retention
  • Multidisciplinary team collaboration
  • Staff Management
  • Team Building
Work History
Health Care Administrator, 04/2020 to Current
Atlantic Shores Rehabilitation And Health CenterMillsboro, DE,
  • Managed bi-weekly payroll employees, as well as insurance matters, workman's compensation and compliance reporting.
  • Entered and maintained departmental records in company database.
  • Devised and implemented improvements to reporting procedures.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Maximized branding outreach by facilitating marketing initiatives.
  • Oversaw successful planning and execution of staff meetings, parties and events.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Collected, validated and distributed information to employees.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Kept records of expenses and monitored budget while recommending opportunities for cost savings.
  • Responded to inquiries from doctors, nurses and patients with accurate information.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Successfully negotiated client contract renewals to create increased revenue.
Project/Air Monitor, 06/2012 to 09/2019
Advance EnvironmentalCity, STATE,
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Nursing Assistant, 06/2005 to 06/2015
Jewish Home And HospitalCity, STATE,
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
No Degree: Air/Project Monitor, Expected in
Big Apple - Mnhattan NY,
  • Completed professional development in project/Air monitoring
Bachelor of Arts: Social Sciences, Expected in 06/2002
Dschang University - Cameroon,

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Resume Overview

School Attended

  • Big Apple
  • Dschang University

Job Titles Held:

  • Health Care Administrator
  • Project/Air Monitor
  • Nursing Assistant


  • No Degree
  • Bachelor of Arts

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