Dedicated Manager with more than 12 years experienceinstore management. Well-versed in leading and directing personnel, focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Food service background
Strong work ethic
Passion for customer satisfaction
Honest, trustworthy and punctual
Management and leadership experience
Knowledge of inventory practices
Business operations expertise
Effective managerial techniques
Inventory control and record keeping
Hair Stylist/Owner, 03/2011
to Current Self Employed – Myrtle Beach,
Carefully interviewed, selected, trained and supervised staff.
Correctly calculated inventory and ordered appropriate supplies.
Led and directed team members on effective methods, operations and procedures.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Salon Manager And Stylist, 02/2010
to 09/2010 Regis Corporation – Myrtle Beach,
Inventoried, ordered and stocked salon product line.
Promoted salon-exclusive products to increase retail sales.
Anticipated spa and salon guest concerns and addressed them immediately.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Store Manager, 03/1997
to 03/2005 Pizza Hut – Myrtle Beach,
Assigned employees to specific duties to best meet the needs of the store.
Scheduled and led weekly store meetings for all employees.
Cleaned and sterilized equipment and facilities
Shopped for and ordered food and kitchen supplies and equipment
Provided friendly and attentive service and exceptional hospitality.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
High School Diploma: 1990 Socastee High School - Socastee,
Associate of Science: Criminal Justice,
2005 Horry-Georgetown Technical College - Myrtle Beach,
Associate of Arts: Cosmetology,
2007 Grand Strand College - Myrtle Beach,
Associate of Arts: Cosmetology Instructor,
2014 Grand Strand College - Myrtle Beach,