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Hair Stylist Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Product expertise
  • Scalp treatments
  • Standard waxing understanding
  • Highlights and lowlights
  • Trend expert
  • Customer consultation
  • Esthetics
  • Customer buying habits
  • Acrylic nail application master
  • Facials and makeup applications
  • Nail treatments
  • Outstanding client retention
  • Relationship building and management
  • Cosmetology
  • Networking expertise
  • Marketing familiarity
  • Sales and Marketing
  • Coaching and mentoring
  • Verbal and written communication
  • Operations management
  • Business Development
  • Schedule optimization
  • Business planning
  • Business administration
  • Negotiation
  • Contract Management
  • Creative merchandising
  • Financial Management
  • Budgeting
  • Project Management
  • Job inspections
  • Key Performance Indicators
  • Recruitment
  • Team Leadership
  • Training and Development
  • Exceptional interpersonal communication
  • Efficient multi-tasker
  • Employee scheduling
  • Sales expertise
  • Consistently meet goals
  • Relationship building
  • Staff training/development
  • Effective leader
  • Texturizing services specialist
  • Manicures and pedicures
  • Policies and procedures
  • Search Engine Optimization
  • Team leadership and coaching
  • Store Management
  • Product and Service Sales
  • Goals and Performance
  • Opening and closing procedures
  • Personnel development
  • Financial operations management
  • Training and mentoring
  • Operations
  • Strategic thinker
  • Store displays
  • hair service laws and regulatory compliance
  • POS systems
  • Accurate money handling
  • Customer Relations
  • Team Building
  • Bank deposit procedures
  • Systems and software programs
  • Merchandising
  • Hourly shift management
  • Staff Management
  • Customer Response
  • Staff training and development
Work History
11/2015 to 07/2021 Hair Stylist Hair Cuttery | Arlington, VA,
  • Sanitized and organized station and tools by [Action] and [Action].
  • Maintained regular client list of up to [Number] repeat customers while handling [Number] walk-in clients daily.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Used scissors, trimmers, clippers, razors and brushes on over 1500 customers with 95% customer satisfaction rate.
  • Increased salon profit by 10% through upselling products and providing personalized care for return visitors.
  • Answered over 100's phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
06/2008 to 10/2016 Hairstylist/Hair Salon Manager Supercuts | City, STATE,
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Managed all aspects of business finance, including cash flow, business transactions, banking and accounting processes.
  • Established long-term client relationships, increasing sales 50% while developing additional opportunities through networking and referrals.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Consistently received positive feedback from guests on performance reviews.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Handled employee scheduling and coverage needs during business hours.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Cross-sold and up-sold new haircare products, increasing earnings 25% per month.
  • Maintained organization of salon and cleanliness of each station through [Action] and [Action].
  • Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
  • Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Maintained excellent customer service standards to win customer loyalty and retention and build customer base by 80%.
  • Recruited, trained and supervised by 7 employees in year.
  • Answered over 100's phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
  • Organized promotions to boost product and service sales, achieving 60% growth in revenue over a year.
  • Maintained general appointment calendar and set shift schedules.
03/2006 to 11/2009 Owner/Manager The Palms Day Spa And Salon | City, STATE,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Aligned branding initiatives and sales strategies with client goals.
  • Founded and managed day spa business, growing revenue to $200,000 in first year.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Trained and motivated employees to perform daily business functions.
  • Optimized team hiring, training and performance.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Trained and developed team members to build human capital.
Education
Expected in 06/1973 Master of Arts | Hair And Business Management Virginia School of Hair Design, Hampton, VA GPA:
Expected in 06/1972 High School Diploma | Kecoughtan High School, Hampton, VA, GPA:

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Resume Overview

School Attended
  • Virginia School of Hair Design
  • Kecoughtan High School
Job Titles Held:
  • Hair Stylist
  • Hairstylist/Hair Salon Manager
  • Owner/Manager
Degrees
  • Master of Arts
  • High School Diploma

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