, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dependable Patient Access Representative serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Skills
Relationship building and management
Marketing familiarity
Customer consultation
Customer buying habits
Networking expertise
Hair maintenance expert
Outstanding client retention
Microsoft applications proficiency
Organization and Time management
Critical thinking
Organization
Self-motivated professional
Good telephone etiquette
Computer proficiency
Training & Development
Teamwork
Microsoft software proficiency
Flexible & Adaptable
Multitasking abilities
Medical office administration
EMR / EHR
Monitoring Patient Progress
Simple Dressings
Companionship and Emotional Support
Medical Billing and Coding
Emergency procedures understanding
Efficient and reliable team player
Work History
09/2020 to CurrentHair StylistWyndham Worldwide | Layton, UT,
Introduced salon to alternative hair therapies involving natural products to bring in new clients.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Increased salon profit by 100% through upselling product and providing personalized care for return visitors.
Styled hair for large events such as annual fashion shows and special hair expos.
Answered over 20+ phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Used scissors, trimmers, clippers, razors and brushes on over 20 customers with 100% customer satisfaction rate.
Offered professional cuts, color services and extensions to salon customers.
08/2018 to 03/2020Merchandising Assistant TeamPetco | Atwater, CA,
Designed insightful and attractive and presentations.
Used pallet jacks to move and position merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Planned and coordinated product availability for advertising and promotion purposes.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Conducted weekly walk-throughs with managers to discuss interior visual displays, including store window presentation.
Worked with managers and advertising directors to optimize promotions.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
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School Attended
Bucks County Technical High School
Star Career Academy - Philadelphia
Job Titles Held:
Hair Stylist
Merchandising Assistant Team
Patient Observer 1:1
Cashier
Medical Assistant
Degrees
High School Diploma
Medical Assistant OSHA / CPR Certified Philadelphia
