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Ground Trace Agent Resume Example

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GROUND TRACE AGENT
Summary

Honest and hard-working Handyman with history of complying with deadlines and safety regulations. Proficient in plumbing and some electrical repair. Physically dexterous, talented and possessing exceptional skills in building strong rapport with tenants and clients. I pride myself on my work and my ability to face any obistacals that I may face. I believe leadership is important and in order to be an effective leader you must be willing to follow.

Skills
  • Plumbing
  • Power tools
  • Grounds maintenance
  • Painting
  • Drywall
  • Safety protocols
  • Light carpentry
  • Supply ordering
  • Cleaning and sanitizing
Experience
08/2019 - CurrentGround Trace AgentGCA Services Group | Copperas Cove, TX
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Monitored multiple databases to keep track of all company inventory.
  • Locating missing packages that have been misdelivered and or off course .
05/2013 - 08/2019Owner/OperatorStone Of Hope Maintence | Killeen, TX
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Created business plan, established processes and directed operations to offer quality service to customers .
  • Plumbing design, instalation, repair, ruff-in's, drian cleaning, garbage disposal repair and replacement
  • Drywall instalation, taping, floating, texturing, (ie, knockdown,orange peel, stomp, level 5, skim coating)
  • Light Electrial, chaging of basic electrical fixtures ( ie, light fixtures, wall sockets, light switches.
  • Light Carpentry
11/2011 - 05/2013Store ManagerTexae Trader Joe Thrift Store | Harker Heights, TX
  • Addressed customer inquiries and resolved complaints.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Processed shipments and maintained stock shelf organization.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Setting up floor plans, buying and selling of merchandise delivery of goods to customers homes
  • Payroll
  • Light Book Keeping
03/2010 - 11/2011HandymanSelf-Employeed | Bayshore , NY
  • Operated hand and power tools to complete repairs.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Fixed building systems and structural components using professional finishes.
  • Requisitioned supplies and equipment for cleaning and maintenance functions.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Fixed and managed electrical and plumbing problems quickly and effectively.
  • Inspected units to identify problems with mechanical, plumbing and electrical issues and promptly executed repairs.
  • Prepared units to ensure cleanliness and readiness for new tenants.
  • Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
  • Maintained buildings and grounds for 60 units, working around residents' schedules in order to minimize disruption.
  • Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.
  • Used professional grade tools and equipment to perform wide range of handyman services.
  • Built reputation for excellent handyman services by taking pride in craftmanship and attention to detail.
  • Specialized in Drain systems, completing thorough inspections and skilled repairs.
  • Designed, fabricated and installed Plumbing upgrades to improve existing equipment.
  • Coordinated with outside vendors to prepare for large installations and complex repairs.
  • Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
  • Cleaned waste and work areas and disposed of debris and trash to keep walkways clear for personnel and visitors.
  • Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
  • Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
  • Tree Trimiing, pruning and removal
Education and Training
06/1989Basic Pluming /Building Maiantence: Basic Pluming /Building Maiantence
Quantum Associates | New York, NYTrimmingingElectricaldraininstallationinstallationMaintenance
  • Completed cinstallationn Plumbing, Drywall instalation/repair .
  • New York City building code.
06/1983High School Diploma
Pius XII Holy Cross HIgh School | Rhinecliff, NY
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Resume Overview

Companies Worked For:

  • GCA Services Group
  • Stone Of Hope Maintence
  • Texae Trader Joe Thrift Store
  • Self-Employeed

School Attended

  • Quantum Associates
  • Pius XII Holy Cross HIgh School

Job Titles Held:

  • Ground Trace Agent
  • Owner/Operator
  • Store Manager
  • Handyman

Degrees

  • 06/1989 Basic Pluming /Building Maiantence :
    06/1983 High School Diploma

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