Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

High-performing and client-focused Solutions Architect with diverse industry experience in implementing advanced GRC solutions, along with a good all-round ability to juggle multiple projects and meet deadlines whilst at the same time comprehending complex and interdependent business processes. Very capable with an ability to identify and then deal with a client’s needs. Experienced in providing motivation, guidance and an up to data consultancy service to both colleagues and clients.

  • GRC Consulting
  • Strong analytical skills
  • Excellent problem solving skills
  • Customer needs assessment
  • OpenPages
  • Project management
  • Client Relationship Management
GRC Solutions Architect (Permanent), 04/2012 to

Main Responsibilities: 

  • Actively working with major institutions to design complex risk and compliance management solutions for the IBM OpenPages platform.
  • Constructs business requirements and blueprint documents that describe the functional and technical design and high-level implementation strategy for the solution
  • Tasked to support the pre-sales and sales teams in a number of selling initiatives
  • Manages and directs the implementation of the OpenPages solution by coordinating global technical resources to deliver the solution
  • Engaging with stakeholders on various levels including Executive and Senior management levels
  • Promote best implementation practices with regards to user interaction that promote business user adoption and solution simplification
  • Formulating and guiding pricing strategies and work estimates for implementation of the OpenPages GRC platform
GRC Business Analyst (Contract), 10/2010 to 03/2012
Old MutualCity, STATE,
Main Responsibilities:
  • System requirement gathering and documentation in response to Solvency II
  • Reports requirements gathering and documentation
  • Functional and model office testing of system and reports
  • Training OpenPages users
  • Implement OpenPages to South Africa, Southern African Operations, China, Columbia, and India
GRC Business Analyst (Permanent), 03/2008 to 10/2010
Cura SoftwareCity, STATE,
Main Responsibilities:
  • Maintain and manage all Western Cape client relationships
  • Manage a team of consultants
  • Identifying client’s business needs and requirements
  • Problem identification, analysis, and designing solutions
  • Translating the client’s GRC methodology and frameworks into solutions
  • Opened the Cura branch in Cape Town
Business Analyst (Contact), 11/2007 to 03/2008
NissanCity, STATE,
Main Responsibilities: 
  • General project management duties
  • Facilitation of workshops and specification session with the relevant stakeholders to identify and document the business requirements
  • Problem identification, analysis, and solution design
  • Liaising with stakeholders from Japan as well as the Sub-Sahara African dealerships to ensure all the requirements are identified as well as the to facilitate the change management process
Business Analyst (Permanent), 05/2007 to 11/2007
UTi LogisticsCity, STATE,
  • Liaising with departments, divisions, and users to identify possible issues
  • Investigate and research the issues identified
  • Analyze the issue and develop possible solutions to the problems/queries
  • Developing technical specification documentation for all system changes and enhancement requests
  • Liaising with the developers to manage the progress of requests logged
  • Communicate changes to the users and provide training on these changes
Senior Associate (Permanent), 09/2005 to 05/2007
PriceWaterHouseCoopersCity, STATE,
Main Responsibilities:
  • Liaising with the client on a steering committee level
  • Administration of personal and the projects budget
  • Custodian of the process mapping tool
  • Quality control of all deliverables
  • Process mapping and modeling
  • Facilitating workshops, meetings and information gathering sessions
  • Documenting the processes, activities and relevant supporting data (Service times, frequencies and volumes) per function in Casewise Corporate Modeler
Education and Training
MBA: Business Management, Expected in 2012
University of Stellenbosch - Cape Town,
Bachelor of Science: Information Science, Expected in 2004
University of Pretoria - Pretoria,

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Resume Overview

School Attended

  • University of Stellenbosch
  • University of Pretoria

Job Titles Held:

  • GRC Solutions Architect (Permanent)
  • GRC Business Analyst (Contract)
  • GRC Business Analyst (Permanent)
  • Business Analyst (Contact)
  • Business Analyst (Permanent)
  • Senior Associate (Permanent)


  • MBA
  • Bachelor of Science

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