Customer Relationship Management
Account Management
Quality Assurance
Contract Negotiation
Vendor Management
Relationship Building
Dedicated and highly adaptable global mobility professional experienced in managing high-profile clients.
Expertise in delivering high-touch service and enhancing processes to increase client satisfaction.
Skilled in overseeing operations and implementing processes to enhance service delivery.
Strong knowledge of global mobility, account management, logistics, real estate and vendor management.
Accomplished communicator skilled in training and developing staff in order to increase productivity and revenue.
BENCHMARKS & MILESTONES
*Recommended improvements to existing operations to ensure adherence to policy and regulation.
*Revitalized client service processes which successfully increased client retention and company revenue.
*Recipient of multiple company awards for outstanding service performance.