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global learning and development consultant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Global Learning and Development Consultant who adds value to organizations by contributing to growth and driving profitability as a trusted advisor and strategic business partner. Proven track record of success in the design and implementation of high impact learning programs.

Highlights
  • Strategic Performance Consulting
  • Metrics
  • Competency-Based Curriculum
  • Program Management
  • Onboarding
  • Sales Enablement
  • Sales Leadership Development
  • Budget Management
Accomplishments
  • Implemented sales product certification program resulting in 71% increase in revenue from targeted group
  • Led the redesign of Sales onboarding curriculum and framework resulting in improved attrition and a 6% year over year increase in revenue
  • Led the strategic design and launch of sales coaching program and methodology which has resulted in improved attrition in tenured and non-tenured sales reps.
  • Recognized in Training Magazine as an Emerging Leader to Watch in 2013
  • Regional Business Council Leadership 100 Program - 2013 Cohort
  • St. Louis Business Diversity Initiative Fellow - Cohort 6
  • ASTD Best Awards, 2012 and 2013
  • Training Top 125, 2011, 2012 and 2013
  • Savvis Excellence Award, 2012, 2013


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Experience
Global Learning and Development Consultant, 09/2011 - Current
Hp Inc All Cities, CA,

Responsible for learning strategy, design, and deployment for Global Sales and Marketing and Global Advanced Services business units.

  • Analyzed each business units training needs and developed new learning programs based on the analysis.
  • Designed learning programs that implemented strategic business practices and enabled organization to meet revenue targets.
  • Monitored program costs to maintain the training budget.
  • Directly managed one program manager. Responsibilities include goal setting, performance management, and day to day guidance.

Results:

  • Creation of coaching framework for sales leadership resulting in decreased attrition of sales reps.
  • Engineered sales competency framework that resulted in 100% of sales rep being slotted to a career ladder and an organization wide talent audit which resulted in the identification of 20 high potential sales reps.
Learning and Development Program Manager, 07/2010 - 10/2011
Savvis, A CenturyLink Company City, STATE,

Responsible for the design and implementation of corporate onboarding program.

  • Formulated blended learning experience consisting of robust 90 day onboarding program for new hires.
  • Created effective program objectives, course content and all materials which included a comprehensive new hire, manager, and peer coach guidebook in addition to an online learning curriculum and two day classroom based experience.

Results:

  • Time to productivity decreased from 105 days to 45 days.
  • Satisfaction with onboarding experience increased from 3.78 out of 5 to 4.33 out of 5
Global Learning and Development Project Coordinator, 02/2008 - 07/2010
Savvis, A CenturyLink Company City, STATE,

Responsible for program coordination for online and live learning programs.

  • Assisted learning consultants with all aspects of training coordination including program communication, on-site logistics, and vendor management.
  • Responsible for monitoring program enrollment, tracking events in the learning management system, and acting as a liaison to local staff at all global training locations.
  • Managed virtual instructor led sessions through WebEx platform.

Results:

  • Implemented a preferred vendor list resulting in substantial savings for meeting space and catering.
Education
Master of Arts: Human Resources, Expected in 2014
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Washington University - St. Louis, MO
GPA:
Status -
Bachelor of Arts: Political Science, Expected in 2001
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Saint Louis University - St. Louis, MO
GPA:
Status -

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Resume Overview

School Attended

  • Washington University
  • Saint Louis University

Job Titles Held:

  • Global Learning and Development Consultant
  • Learning and Development Program Manager
  • Global Learning and Development Project Coordinator

Degrees

  • Master of Arts
  • Bachelor of Arts

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