Result-driven Information Technology professional with 15+ years of extensive experience in solution architecture, system integration, agile development, release management and project implementation. Played a lead Architect role in multi - year project implementations of ERP (Baan, SAP) , CRM Cloud (Salesforce.com), Services (ServiceMax), CPQ solutions, integration (Oracle SOA) & Big Data solutions.
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Architecture, Development & Release
Enterprise Solution Architect for ServiceMax / Salesforce.com / ERP Integration program
Key Achievement: Spot light award for implementing all phase of the project.
Played a leading role in architecture & development of product road map for CRM Sales & Service (Salesforce.com & ServiceMax) and ERP solutions. Using Agile development process, enhanced CRM solutions in cloud environment (Salesforce.com). Promoted development best practices and created scalable architecture by establishing architecture and code review process. Worked with Agile development, QA and release team to plan sprints and releases. Key solutions developed in the CRM and ERP areas are as follows.
Project: E-commerce Implementation
Evolution is one of the most challenging and complex projects undertaken by LSG and Corporate IT at Bio-Rad, involving multiple systems, technologies and project teams. It was geared towards ushering a new era of Bio-Rad's on line presence and improving customer satisfaction. Performed role of integration architect & project lead.
Project: ERP & EDI Implementation for Asia Pacific
Asia Pacific is a growing sales and manufacturing region for Bio-Rad. Bio-Rad has various sales offices if Australia, New Zealand, Singapore, Thailand, China, Hong Kong, South Korea and India. Previously each sales organization had its own system. It was a mammoth task for doing consolidated financial and statistical reporting and also costly to maintain so many standalone systems. A team was formed to understand their overall business process and implement a common ERP solution for the region. Performed the role of technical project lead.
The implementation was successfully completed in seven phases as planned.
ERP, Integration, Business Analysis, Business Intelligence, Enterprise Software, Cross-functional Team, Business Process, SDLC, Agile Methodologies, SCRUM, TOGAF, UML, CRM, CPQ, Marketo, eBusiness, Software Project Management, Software Development, SOA, Cloud Computing, Product Management, Project management, IT Management, IT strategy, Product Development, Management, Data Warehousing, SaaS, Salesforce.com, Release management, Product Design, Global Management, Quality Management, Service Management, Vendor Management, Databases, Oracle, SAP, ServiceMax, Enterprise Architecture, Requirement Analysis, Solution Architecture, Consulting, Requirement Gathering, Quality Assurance, Project Management, Process Improvement, Change Management, Business Process Improvement, Information Technology, PMO, Web services, Integration, Governance, Strategy.
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