Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Experienced and goal-oriented individual with a solid background in Global Information Technology and consulting. Works with varying levels of organization prioritizing HR projects. Strong focus on Organizational Management, Personnel Administration, Payroll, Workforce Management, Time Management, Compensation Management and Talent Management. Strengths include understanding of the business enterprise processes and skills to provide effective global HRIS solutions according to the business requirements. 12+ years of SAP HCM experience involving numerous data conversions and upgrades.

  • Personnel Administration and Organizational Management
  • 12+ years of SAP HCM Experience
  • Strong focus on Team
  • Project management experience utilizing different methodologies
  • Trainer
  • Strong analytical and problem solving skills
  • Managed various sized project teams
  • Payroll and Compensation Management
  • Workforce, Talent and Time Management
  • Numerous data conversations and upgrades
  • National, International and Global experience

Global HRIS Manager , 07/2013 to Current
Quiksilver, Inc.Mission Viejo, CA,
  • Provide analysis, definition and direction to HR System related development and maintenance activities.
  • Manage the overall administration of HRIS applications, including systems related to compensation, benefits, payroll, workforce management and talent management.
  • Actively manage HRIS Team by continuously creating learning opportunities and challenging projects to engage and develop team members while ensuring prioritization and delivery of operational responsibilities.
  • Serves as the HR lead subject matter expert for HRIS applications.
  • Manage the HR SME network globally and partner with Regional BP&T resources to ensure consistent data maintenance and procedures.
  • Act as a liaison with IT and outside vendors as appropriate in support of the systems and partner with IT to determine appropriate system-related solutions to build business case justification for cost effective solutions to business problems and business process.
  • Collaborate with leaders in Human Resources, Information Technology and Leadership to develop and enhance HR's reporting capabilities providing a suite of reports/dashboards to SAP users, including associates and managers.
  • Ensure SAP HR is compliant with Internal Audit standards.
  • Translate business requirements into functional specifications.
  • Lead and design training initiatives for HR systems to ensure all users receive appropriate training on any tools HR provides.
  • Oversee the creation and maintenance of HRIS documentation including: processes and procedures, user guides, training/operating manuals and SOPs, and UAT scripts.
  • Contribute to and execute on the HRIT Roadmap, including prioritization and communication of progress.
  • Coordinate testing within various HR enhancements and projects.
Senior Consultant, 10/2006 to 07/2013
VirtusaAlpharetta, GA,


  • SAP HR consultant involved in full implementation projects, upgrades of SAP HR, and international roll outs. Involvement in full implementation project begins with planning through go-live support.
  • Expert knowledge of SAP HR with an emphasis on Personal Administration (PA) and Organizational Management (OM).
  • Implemented Talent Management and Performance Management.
  • Filled technical and leadership roles which include: Functional PA/OM Team Lead, HCM technical consultant and Business Process Consultant. Involved in North American and International PA/OM environments.


  • Project lead for all PA/OM phases (Blueprint, Realization, Testing, Final Preparation and Go Live/Support). Integration of global PA and OM modules.
  • SAP HR Personnel Administration. Configured structures and infotypes based on customer requirements.
  • SAP HR Organizational Management. Created and supported of OM objects and infotypes including client specific requirements.
  • Managed project to implementation SAP Talent Visualization by Nakisa OrgChart and Succession Planning.
  • Facilitated workshop/information gathering sessions.
  • Wrote functional and technical specifications for the development of ABAP interfaces, reports, and legacy data conversion programs.
  • Configured the SAP system including detailed documentation of activities.
  • Project lead for data conversion activities.
  • Created Performance and Development as well as Succession Planning blueprints defining customer processes and procedures combined with standard and custom functionality for both modules.
  • Built custom queries to support specific requirements around custom solutions.
  • Managed 10 functional and technical resources to support existing custom pension solution with SAP HR.
Systems Analyst/Senior Systems Analyst, 1990 to 09/2006
Whirlpool CorporationCity, STATE,


  • Led implementation of project that replaced all eleven North American manufacturing division legacy hourly payroll systems with a combination of an “in house developed (client-server) labor system” and PeopleSoft HR.
  • Supported and wrote enhancements to “in house” developed client server labor system.
  • Project manager who coordinated the outsourcing for all maintenance of business systems work for SAP to Accenture.
  • Data conversion lead for Pension replacement project.
  • Data conversion lead for HR/Payroll legacy system replacement project.


  • Led migration from legacy Pension module with customized SAP HR pension module for the United States. Coordinated with contracted resources on conversion of data from legacy system into SAP HR. Trouble shot for SAP HR pension module.
  • Wrote various reports for business partners to supply data with appropriate auditing requirements.
  • Updated and executed data conversions of global master data updates using customized ABAP programs and data conversions of global organizational management data using standard SAP programs.
  • Developed, tested and executed auditing processes to validate data conversions.
  • Developed, tested and executed data extraction programs from legacy payroll/HR systems.
  • HR/I.T. lead for documenting current processes in legacy system and confirming same functionality or new process will exist in SAP HR.
  • Responsible for configuration of some personnel administration functionality.
  • Exported all data from SAP HR 4.6 and re-imported after upgrade to SAP HR 4.7.
  • Created and executed testing with vendors for system and interface changes.
  • Developed, tested, coordinated acceptance testing, and implemented new process to track and administer FMLA as well as new hourly employee clocking system.
  • Production support for problems while served as primary backup for on-line application.
  • Performed a number of updates to existing functions because of business process changes.
  • Created internal training documents.
  • Coordinated with PeopleSoft consultants and business on number of topics, including: (1) mapping out business processes on existing as well as new systems; (2) define, construct, test, and implement various processes pertaining to division business functions including vacation, absentee, overtime, profit sharing, clocking.
Bachelor of Science: Mathematics, Expected in 1989
Youngstown State University - Youngstown, Ohio



ABAP, Go Live, auditing, backup, benefits, business case, Business Processes, business systems, client server, Consultant, conversion, client, Data conversion, delivery, direction, documentation, Functional, HRIS, Human Resources, HR, Information Technology, Leadership, Team Lead, migration, network, Organizational, Payroll, PeopleSoft, Performance Management, Personnel, processes, profit, progress, Project lead, reporting, SAP, SAP HR, SAP HR 4.7, scripts, upgrades.

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  • Youngstown State University

Job Titles Held:

  • Global HRIS Manager
  • Senior Consultant
  • Systems Analyst/Senior Systems Analyst


  • Bachelor of Science

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