generator technician resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented General Manager with 2 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Skills
Critical Thinking
Heavy Lifting
Equipment Dismantling
Cross-Functional Team Management
Performance Improvements
Supervision and Training
Policy/Program Development
Department Oversight
Staff Scheduling
Management Team Building
Quality Assurance
Policy Development and Enforcement
Revenue Forecasting
Hiring and Onboarding
Records Organization and Management
Employee Motivation
Cost Reduction
Experience
Generator Technician, 10/2022 - Current Nixon Power – Myrtle Beach, SC,
Arranged and followed preventive maintenance schedules.
Completed diagnostics on generator components.
Performed generator troubleshooting and diagnostics of equipment.
Prepared appropriate maintenance forms and records for accountability.
Carried out scheduled and routine maintenance on small and large generators.
Service Advisor, 07/2022 - 10/2022 Penske Automotive Group – Phoenix, AZ,
Handled telephone inquiries regarding appointments and work in process.
Answered phone calls and responded to questions and concerns.
Explained amount for expected services and provided detailed answers to customer questions.
Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
Used knowledge of services to recommend additional products and offerings to customers.
Contributed to business growth by confirming customer satisfaction with service and quality.
Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Tire Care General Manager, 04/2021 - 06/2022 Adobe Systems Incorporated – Santa Monica, CA,
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Recruited, trained and empowered employees to achieve key performance indicators.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Operations Manager, 02/2021 - 04/2021 Werner Enterprises Inc – West Memphis, AR,
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Built strong operational teams to meet process and production demands.
Delivered positive customer experiences by implementing effective quality assurance practices.
Guided employees on understanding and meeting changing customer needs and expectations.
Motivated and evaluated personnel for performance improvement and goal achievement.
Customer Service Manager, 11/2020 - 02/2021 The Furniture Mart – Coralville, IA,
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Assistant Store Manager, 09/2020 - 11/2020 Ohl – Kansas City, MO,
Answered customer questions and addressed problems and complaints in person and via phone.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
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