LiveCareer-Resume

general labor construction maintenance flagler resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly motivated and dedicated very dependable well-rounded insightful good listener hard worker superior enthusiasm team player very skill set focused punctual organized goal orientated talented and versatile.

Skills
  • Worksite Safety and Maintenance
  • Code Compliance
  • Superior Work Ethic
  • Physical Strength and Stamina
  • Equipment Maintenance
  • Snow Blowers
  • Scaffolding Disassembly
  • Safety-First Mentality
  • Loading and Unloading Systems
  • Remodels and New Construction
  • Safety Behaviors
  • Protective Gear
  • Standard Operating Procedures Understanding
  • Team Player
  • Hand and Power Tool Operation
  • Hazardous Chemical Handling
  • Physical Agility and Coordination
  • Work Orders
  • Maintaining Clean Work Areas
  • Situational Awareness
  • Operational Safety
  • General Housekeeping
  • Heavy Labor
  • Protective Equipment Knowledge
  • Interior Painting
  • Cordless Drill
  • Technical Documentation Reading
  • Project Support
  • Vehicle and Equipment Cleaning
  • Multitasking Abilities
  • OSHA Safety Guidelines
  • Preparing Job Sites
  • Safe Equipment Usage
  • Production Standards
  • Trash Waste and Removal
  • Commercial Projects
  • Organizational Skills
  • Hand-Eye Coordination
  • Hazardous Material Spills
  • Minor Maintenance
  • Performing Manual Labor
  • Traffic Control
  • Physical Labor
  • Crack Sealing
  • Safe Work Practices
Education
Denver St. School 1585 Colfax Kingston , Expected in 06/2009 GED : - GPA :
Work History
Labor Finders - General Labor Construction Maintenance Flagler
City, STATE, 07/2018 - Current
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Operated equipment such as fork trucks and skidders.
  • Observed safety regulations on job sites to minimize accidents.
  • Prepared job sites for work plans by measuring and marking different distances.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Collected measurements and marked locations as part of project preparations.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Operated power equipment to move materials and promote job efficiency.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Directed traffic away from hazardous locations to protect team members and general public.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Contributed to annual store sales of $Amount per Timeframe.
  • Validated Type and Type paperwork to boost Area of expertise efficiency.
  • Promised best prices for Type customer services and maintained accuracy when determining quotes.
  • Scored in top Number% of employees for successful Action.
  • Devised workaround solutions for Type-related issues, resulting in Result.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Created and maintained detailed database to develop promotional sales.
  • Contacted clients to verify account information and maintain accuracy, resulting in Number% increase in client satisfaction.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.
  • Entered orders into Type computer database system.
  • Optimized customer support by establishing collaborative service environment.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted available products and services to customers during service, account management and order calls.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Effective liaison between customers and internal departments.
  • Sought ways to improve processes and services provided.
  • Promptly responded to inquiries and requests from prospective customers.
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Followed up with customers about resolved issues and completed Action and Action to maintain high standards of customer service.
Labor Finders - Warehouse Stocking Customer Service
City, STATE, 04/2021 - 08/2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Communicated professionally with colleagues, freelancers and clients.
  • Promptly responded to inquiries and requests from prospective customers.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Managed timely and effective replacement of damaged or missing products.
  • Trained staff on operating procedures and company services.
  • Cross-trained and provided back up for customer service managers.
  • Effective liaison between customers and internal departments.
  • Sought ways to improve processes and services provided.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Followed up with customers about resolved issues and completed Action and Action to maintain high standards of customer service.
  • Optimized customer support by establishing collaborative service environment.
  • Resolved Type issues over phone with Number customers daily.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Implemented and developed customer service training processes.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cross-trained and backed up other customer service managers.
  • Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted available products and services to customers during service, account management and order calls.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Investigated and resolved accounting, service and delivery concerns.
  • Entered orders into Type computer database system.
  • Effectively communicated with customers about account changes, new Type products or services and potential Type upgrades.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.
  • Recorded actions taken, issues resolved and Type information to effectively manage customer accounts.
  • Assessed caller accounts to determine Type benefits, identify service needs and resolve issues.
  • Operated POS system to itemize and complete average of Number customer purchases.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Created and maintained detailed database to develop promotional sales.
  • Stocked shelves and managed inventory through Action and Action.
  • Promised best prices for Type customer services and maintained accuracy when determining quotes.
  • Scored in top Number% of employees for successful Action.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for Type business.
  • Devised workaround solutions for Type-related issues, resulting in Result.
  • Developed, updated and organized Software databases to handle customer and Type data.
  • Facilitated Type orders and completed accurate to meet aggressive deadlines.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Provided ongoing guest service.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Validated Type and Type paperwork to boost Area of expertise efficiency.
  • Contributed to annual store sales of $Amount per Timeframe.
All Around Moving/A&K Transporting - Moving and Transporting Commercial Residential
City, STATE, 01/2020 - 01/2021
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Contributed to annual store sales of $Amount per Timeframe.
  • Scored in top Number% of employees for successful Action.
  • Devised workaround solutions for Type-related issues, resulting in Result.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Created and maintained detailed database to develop promotional sales.
  • Operated POS system to itemize and complete average of Number customer purchases.
  • Stocked shelves and managed inventory through Action and Action.
  • Provided ongoing guest service.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Implemented and developed customer service training processes.
  • Validated Type and Type paperwork to boost Area of expertise efficiency.
  • Promised best prices for Type customer services and maintained accuracy when determining quotes.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Effective liaison between customers and internal departments.
  • Sought ways to improve processes and services provided.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Cross-trained and backed up other customer service managers.
  • Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Resolved Type issues over phone with Number customers daily.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
Emperion - Senior Customer Service Retail Sales
City, STATE, 09/2014 - 02/2016
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Assembled completed orders and processed accurate payments to minimize accounting errors.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Completed and processed paperwork for new and existing customers needing specialized assistance.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Personalized approaches and package offerings based on customer stated desires to more effectively target sales pitches.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Answered average of Number calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Communicated professionally with colleagues, freelancers and clients.
  • Promptly responded to inquiries and requests from prospective customers.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Managed timely and effective replacement of damaged or missing products.
  • Trained staff on operating procedures and company services.
  • Cross-trained and provided back up for customer service managers.
  • Effective liaison between customers and internal departments.
  • Sought ways to improve processes and services provided.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cross-trained and backed up other customer service managers.
  • Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promoted available products and services to customers during service, account management and order calls.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Investigated and resolved accounting, service and delivery concerns.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Implemented and developed customer service training processes.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Resolved Type issues over phone with Number customers daily.
  • Optimized customer support by establishing collaborative service environment.
  • Entered orders into Type computer database system.
  • Followed up with customers about resolved issues and completed Action and Action to maintain high standards of customer service.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Handled Type customers in fast-paced Type setting in coordination with solid team of Number customer service associates.
  • Effectively communicated with customers about account changes, new Type products or services and potential Type upgrades.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.
  • Recorded actions taken, issues resolved and Type information to effectively manage customer accounts.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Assessed caller accounts to determine Type benefits, identify service needs and resolve issues.
  • Surpassed sales goals through implementation of effective marketing strategies.
  • Provided ongoing guest service.
  • Operated POS system to itemize and complete average of Number customer purchases.
  • Contacted clients to verify account information and maintain accuracy, resulting in Number% increase in client satisfaction.
  • Stocked shelves and managed inventory through Action and Action.
  • Created and maintained detailed database to develop promotional sales.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Processed Number invoices each Timeframe and mailed documentation to clients.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Facilitated Type orders and completed accurate to meet aggressive deadlines.
  • Developed, updated and organized Software databases to handle customer and Type data.
  • Devised workaround solutions for Type-related issues, resulting in Result.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for Type business.
  • Scored in top Number% of employees for successful Action.
  • Promised best prices for Type customer services and maintained accuracy when determining quotes.
  • Validated Type and Type paperwork to boost Area of expertise efficiency.
  • Contributed to annual store sales of $Amount per Timeframe.

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Resume Overview

School Attended

  • Denver St. School

Job Titles Held:

  • General Labor Construction Maintenance Flagler
  • Warehouse Stocking Customer Service
  • Moving and Transporting Commercial Residential
  • Senior Customer Service Retail Sales

Degrees

  • GED

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