Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing. With a solid work history and proven ability to preform well as a team or even individually given the chance. Very hardworking, strong and physically agile to accomplish any task at hand.
Earned “Employee of the Month” at Blue Harbor Resort in March, 2011.
Assembly Line, Working with other coworkers on the same line, Communicating with Mangers on duty, Making sure all parts on machine were working, Making sure area was clean and tidy, Cleaning machines, doing paperwork so next shift knows how many more parts to produce.
Checked in guests, scheduling appointments, knowing all the services on our menu, taking guest though the spa area, checking and returning emails, answering multiple phone lines. Assisted guests with any special requests during their visits. Recorded guest comments or complaints, referring customers to managers as necessary. Recommended top dining and entertainment options for guests in the Elkhart Lake area. Greeted all guests in a courteous and professional manner.
Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Followed all established restaurant practices and procedures.
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