Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Dedicated Geek Squad Manager with a proven track record in developing sales talent. Driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Motivates employees using positive reinforcement and creative rewards systems that promotes associate buy-in and delivers results.
Skills
  • Excellent customer service skills
  • Staff training and development
  • Excellent Leadership Skills
  • Goal-oriented
  • Detail-oriented
  • Opening and closing procedures
Education
Lincoln Land Community College Springfield, IL Expected in Current Associate of Science : Biology - GPA :
Work History
Best Buy - Geek Squad Manager
Denton, TX, 02/2016 - Current
  • Interview Job candidates and make staffing decisions.
  • Schedule staff shifts to cover peaks and lulls in precinct traffic.
  • Maintain knowledge of current sales and promotions, policies regarding returns and exchanges, Geek Squad Protection, and security practices.
  • Investigate and resolve customer inquiries and complaints in an empathetic manner.
  • Review business metrics daily to measure the precinct\'s success in delivering a world class client experiences.
  • Coach, develop, and recognize employees based on observed behaviors.
Best Buy - Computer, Appliances, and Lifestyles Sales Supervisor,
City, STATE, 09/2013 - 02/2016
  • Trained and developed new associates on POS system and key sales tactics.
  • Instructed staff on appropriate handling of difficult and complicated sales.
  • Increased profits through effective sales training.
  • Supervised a sales force of 12 direct reports and up to 75 indirect reports.
  • Planned and directed staff training and performance appraisals.
  • Generated repeat business through exceptional customer service.
PetSmart - Support Manager, Pet Products Manager, Presentation Manager
City, STATE, 02/2012 - 09/2013
  • Lead and held team accountable for leading PetSmart's Mission, core values, and vision.
  • Utilized company strategies for associate coaching.
  • Created a culture of engagement that lead to more complete baskets while maintaining a balance of high service.
  • Accountable for live pet care maintenance.
  • Ensured store compliance with all inventory management tools to guarantee appropriate levels of in-stock items.
  • Ensured safety and security of Pet Parents, pets, and associates.







Accomplishments
  • Vice President's List for achieving superior academic standing during the Spring 2011 semester at Lincoln Land Community College.
  • Employee of the Month, May 2012. (PetSmart)
  • Promoted cashier to Pet Products Manager in 2013. (PetSmart)
  • Produced two Achievers Award Winners in 2013, 2014, and 2015 through effective coaching and training. (Best Buy)
  • Promoted two sales associates to Sales Supervisors in July 2015 and March 2016 through effective One-on-One's and development planning. (Best Buy)
  • Recognized as Number 1 Precinct in Territory for Customer Satisfaction, October 2016. (Best Buy)
  • Achieved 105% Revenue Goal as Interim General Manager, October 2016. (Best Buy)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Lincoln Land Community College

Job Titles Held:

  • Geek Squad Manager
  • Computer, Appliances, and Lifestyles Sales Supervisor,
  • Support Manager, Pet Products Manager, Presentation Manager

Degrees

  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: