- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Assistant Store Manager I get great energy out of developing people and watching them grow. I have always focused on training people right, understanding what motivates them, and providing coaching's that are meaningful and specific.
- Excellent customer service skills
- Personnel development
- Merchandising
- Goal-oriented
- Strategic thinker
- Customer-oriented
- Opening and closing procedures
| - Hourly shift management
- POS systems
- Customer relations
- Bank deposit procedures
- Detail-oriented
- Store displays
- Staff training and development
|
Geek Squad Manager, 10/2012 - Current
Best Buy – Santa Rosa, CA, - Oversee business analysis utilizing company scorecards and reports to identify business opportunities.
- Fosters culture centered around driving positive customer experience.
- Organize monthly business rhythms of Precinct and Autotech leads and assist with Geek Squad Agent check-in sessions as needed.
Multi-Channel Sales Support Mgr, 02/2010 - 10/2012
Champion Home Builders – Abilene, TX, - Managed staff of 70+ employees, 5 team leaders with 4 assistant managers in $25 million retail environment.
- Reorganized merchandise and verified that it was correctly priced and displayed.
- Supervised store inventories once per year with year over year profitability.
- Participated in the opening of Two Teen/Senior Technology Resource Center with neighboring Bellwood Community.
Operations Manager, 01/2008 - 02/2010
Living Spaces Furniture – Sacramento Cross Dock- 82, CA, - Motivated team of 70+ employees in $25 million retail environment.
- Implemented coachings, trainings, development, and performance management of supervisors and associates.
- Oversaw all store HR practices and Employee Practice Audit compliance processes.
- Diagnosed monthly P/L management and implementing strategies to ensure continued profitability.
- Partnered with managers to identify staffing or talent gaps and lifted up recruitment needs.
Operations Supervisor, 05/2007 - 02/2008
Best Buy – City, STATE, - Managed at team of 15+ employees
- Monitored Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.
- Consistently delivered World Class customer experience thru front end processing.
- Year over Year top performer in financial solutions.
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