Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Assistant Store Manager I get great energy out of developing people and watching them grow. I have always focused on training people right, understanding what motivates them, and providing coaching's that are meaningful and specific.
  • Excellent customer service skills
  • Personnel development
  • Merchandising
  • Goal-oriented
  • Strategic thinker
  • Customer-oriented
  • Opening and closing procedures
  • Hourly shift management
  • POS systems
  • Customer relations
  • Bank deposit procedures
  • Detail-oriented
  • Store displays
  • Staff training and development
Work History
Geek Squad Manager, 10/2012 - Current
Best Buy Santa Rosa, CA,
  • Oversee business analysis utilizing company scorecards and reports to identify business opportunities.
  • Fosters culture centered around driving positive customer experience. 
  • Organize monthly business rhythms of Precinct and Autotech leads and assist with Geek Squad Agent check-in sessions as needed.
Multi-Channel Sales Support Mgr, 02/2010 - 10/2012
Champion Home Builders Abilene, TX,
  • Managed staff of 70+ employees, 5 team leaders with 4 assistant managers in $25 million retail environment. 
  • Reorganized merchandise and verified that it was correctly priced and displayed.
  • Supervised store inventories once per year with year over year profitability.
  • Participated in the opening of Two Teen/Senior Technology Resource Center with neighboring Bellwood Community.  
Operations Manager, 01/2008 - 02/2010
Living Spaces Furniture Sacramento Cross Dock- 82, CA,
  • Motivated team of 70+ employees in $25 million retail environment.
  • Implemented coachings, trainings, development, and performance management of supervisors and associates. 
  • Oversaw all store HR practices and Employee Practice Audit compliance processes.
  • Diagnosed monthly P/L management and implementing strategies to ensure continued profitability.
  • Partnered with managers to identify staffing or talent gaps and lifted up recruitment needs.


Operations Supervisor, 05/2007 - 02/2008
Best Buy City, STATE,
  • Managed at team of 15+ employees
  • Monitored Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.
  • Consistently delivered World Class customer experience thru front end processing.
  • Year over Year top performer in financial solutions.

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