LiveCareer-Resume

geek squad manager resume example with 13+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Assistant Store Manager I get great energy out of developing people and watching them grow. I have always focused on training people right, understanding what motivates them, and providing coaching's that are meaningful and specific.
Skills
  • Excellent customer service skills
  • Personnel development
  • Merchandising
  • Goal-oriented
  • Strategic thinker
  • Customer-oriented
  • Opening and closing procedures
  • Hourly shift management
  • POS systems
  • Customer relations
  • Bank deposit procedures
  • Detail-oriented
  • Store displays
  • Staff training and development
Work History
10/2012 to Current Geek Squad Manager Best Buy | Santa Rosa, CA,
  • Oversee business analysis utilizing company scorecards and reports to identify business opportunities.
  • Fosters culture centered around driving positive customer experience. 
  • Organize monthly business rhythms of Precinct and Autotech leads and assist with Geek Squad Agent check-in sessions as needed.
02/2010 to 10/2012 Multi-Channel Sales Support Mgr Champion Home Builders | Abilene, TX,
  • Managed staff of 70+ employees, 5 team leaders with 4 assistant managers in $25 million retail environment. 
  • Reorganized merchandise and verified that it was correctly priced and displayed.
  • Supervised store inventories once per year with year over year profitability.
  • Participated in the opening of Two Teen/Senior Technology Resource Center with neighboring Bellwood Community.  
01/2008 to 02/2010 Operations Manager Living Spaces Furniture | Sacramento Cross Dock- 82, CA,
  • Motivated team of 70+ employees in $25 million retail environment.
  • Implemented coachings, trainings, development, and performance management of supervisors and associates. 
  • Oversaw all store HR practices and Employee Practice Audit compliance processes.
  • Diagnosed monthly P/L management and implementing strategies to ensure continued profitability.
  • Partnered with managers to identify staffing or talent gaps and lifted up recruitment needs.

 

05/2007 to 02/2008 Operations Supervisor Best Buy | City, STATE,
  • Managed at team of 15+ employees
  • Monitored Standard Operating Procedure for functions such as daily cash management, payroll processing, scheduling, store expense tracking and IT help desk ticket maintenance.
  • Consistently delivered World Class customer experience thru front end processing.
  • Year over Year top performer in financial solutions.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

    Job Titles Held:

    • Geek Squad Manager
    • Multi-Channel Sales Support Mgr
    • Operations Manager
    • Operations Supervisor

    Degrees

      By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

      *As seen in:As seen in: