functional consultant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Goal-oriented [Job Title] successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Detail-oriented Business Analyst with [Number] years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

  • Team Coordination and Collaboration
  • Software System Planning
  • Client Engagement and Support
  • Business Workflows
  • Computer Skills
  • Microsoft Office
  • GAAP Accounting
Functional Consultant, 03/2022 to Current
VistexLos Angeles, CA,
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Recommended improvements to existing or proposed systems to enhance solution functionality.
  • Improved processes and procedures to achieve key performance metrics.
  • Analyzed operational data, surfacing insights and findings to support business and technical decisions.
  • Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.
  • Provided technical support for existing reports, dashboards or other tools.
  • Assessed operations lifecycle to identify and resolve potential problem areas.
  • Identified specific methodologies and procedures to be used according to project guidelines and client requirements.
  • Met with and discussed project requirements with customers to ascertain type of software system to effectively meet needs and requirements.
  • Customized and configured applications according to predetermined needs for integration within organizational architecture.
  • Performed planning and testing for fit, configuration, compatibility and adherence to organizational and regulatory expectations.
  • Worked closely with various stakeholders and acted as liaison between IT infrastructure personnel and other team members to efficiently resolve system problems.
  • Managed configuration, installation and troubleshooting of applications and software for clients.
  • Educated clients by explaining all technology issues in terminology that was simple to understand.
  • Communicated with clients to understand system requirements.
  • Provided status updates to keep upper management informed and to reach goals.
  • Planned, implemented and integrated updated system-oriented projects.
Auditor, 01/2019 to 02/2022
Financial Industry Regulatory Authority, Inc.Jericho, NY,
  • Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
  • Composed clear and concise audit findings to deliver comprehensive audit reports.
  • Applied professional judgment in gathering and evaluating evidence for thorough analysis.
  • Worked closely with management to discuss external audit results and action plans.
  • Identified risks and opportunities with management to improve business processes.
  • Monitored transactions for errors and over-payments to produce real-time reporting.
  • Interviewed employees and examined financial records to check compliance with laws and regulations.
  • Audited payroll department to verify impartiality on employee compensation and benefits.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Maintained accurate invoice summaries and collection records to enhance monitoring of billing and cash inflows.
  • Examined financial statements and income statements to review company's financial performance.
  • Reviewed financial information detailing assets, liabilities and capital and prepared balance sheets and profit and loss statements.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Developed and documented business processes and accounting policies to maintain and strengthen internal controls.
  • Conducted financial analysis and research to advise senior management on forecasting decisions.
Operating Manager, 05/2018 to 10/2018
Old Post Office Bagel ShopCity, STATE,
  • Managed scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Presented performance and productivity reports to supervisors.
Education and Training
Bachelor of Science: Economics, Expected in 09/2019 to Ss. Cyril And Methodius University - Skopje, North Macedonia,
Native/ Bilingual
Full Professional
  • Certified Dynamics 365 Fundamentals, Microsoft's - 2022

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Resume Overview

School Attended

  • Ss. Cyril And Methodius University

Job Titles Held:

  • Functional Consultant
  • Auditor
  • Operating Manager


  • Bachelor of Science

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