Front Office Professional resume example

• Temp position for tax season only.
• Responsible for managing the front office and coordinating appointments for clients.
• Scheduled appointments and coordinated schedules on behalf of the accountants.
• Managed packages, shipping and receiving and distributed mail to eahc accountant.
• Scanned and assembled tax returns for client pick-up, handled cash, check, and credit card payments for provided tax services; and provided clients with completed tax returns.
• Processed e-file forms and extensions to ensure returns are received by the IRS and appropriate states as well as mailing out form to the IRS and state to insure client's forms were received.
• Export data from database to Excel to create reports.
• General administrative duties including but not limited to: filing, answering phones, contacting vendors, maintain copiers by keeping stocked, distributing faxes, replacing toner, basic user maintenance, fixing paper jams, calling technicians when necessary.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.