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Freelance Musician Voice Artist resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Customer service professional successful at improving customer success rates and growing revenue. Organized, motivated and hardworking with proficiency in problem-solving and a talent for communication. Limited call center experience, but very fast learner and self -starter.

Skills

Strong verbal and written communication
Data entry
Teamwork
Oral and written communications

  • Windows operating systems
  • Inbound and outbound calling
  • Credit card payment processing
  • Call center experience
Work History
01/2019 to Current
Freelance Musician /Voice Artist Dough Boys Hr, Llc Lewisville, TX,
  • Composed and arranged music and recorded music in studios for radio, film, or television
  • Promoted musical career by maintaining website or social media presence
  • Arranged musical compositions to achieve particular musical style
  • Performed at average of 2 events per month, including special functions, rehearsals and recordings
  • Worked on tours, recordings and film orchestrations
  • Achieved desired tonal and harmonic balance by communicating clearly with musicians
  • Composed, arranged and recorded numerous original songs
  • Supplied voice-over narration for various documentary and instructional video materials
  • Acted as voice talent for commercial/fiction projects both in and out of Houston area
  • Attended conventions for recording artists for networking and promotional purposes
  • Worked with directors to find right tone for voice-over material
  • Regularly produce and update demos of voice-over and musical work
11/2015 to 07/2019
Shift Leader Weis Markets, Inc. Brunswick, MD,
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture
  • Earned bonuses totaling $1,000
  • Analyzed equipment breakdowns using various troubleshooting methods
  • Managed up to 20 employees per shift
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Co-managed during 7 record-breaking months of profit
  • Enforced company policies and regulations with employees
  • Coached team members in techniques necessary to complete job tasks
  • Evaluated employees’ strengths and assigned tasks based upon experience and training
12/2009 to 05/2015
Security Guard Pillar Innovations Hagerstown, MD,
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Completed full building and grounds patrols every 30 minutes to spot and investigate concerns
  • Prepared regular written logs and incident report at close of each shift for distribution to other Security Guards and Supervisor
  • Responded quickly to incidents and assessed active situations for security concerns
  • Supported criminal investigations by collaborating fully with local law enforcement representatives
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
07/2005 to 03/2007
Electrician's Assistant Standard Access Controls City, STATE,
  • Configured controllers and set up panels for gate arms and other security installations
  • Demonstrated knowledge of safety protocols and industry best practices
  • Inspected and tested electrical systems to identify connection issues and other faults affecting system performance
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls
  • Promoted commitment to safety standards and OSHA requirements
  • Inspected wiring to evaluate issues and identify short circuits
  • Assisted electrician in basic tasks such as handling tools and completing maintenance work orders
Education
Expected in 05/2010
Associate of Arts: Communications
Houston Community College - Houston, TX,
GPA:
Accomplishments
  • Monetary Transactions
    Handled cash, check, credit and automatic debit card transactions with 100% accuracy
  • Managed more than 500 customers during demanding sales events in an effective and gracious manner
  • Product Promotion
    Up-sold products and motivated customers to upgrade current product plans
  • Promoted to Shift Leader after only 3 months of employment
  • Telephone Service
    Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction
  • Resolved product issue through consumer testing
Additional Information

Over the years, I've managed to amass an eclectic set of skills. I find myself able to maintain my cool even in circumstances unfamiliar to my experience. I am an articulate thinker and speaker, I enjoy being challenged, and I enjoy learning new things...and more importantly, I'm good at learning.

[References available on request.]

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Resume Overview

School Attended

  • Houston Community College

Job Titles Held:

  • Freelance Musician /Voice Artist
  • Shift Leader
  • Security Guard
  • Electrician's Assistant

Degrees

  • Associate of Arts

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