Hardworking and goal-driven Office Manager possessing strong leadership and planning abilities developed over 1 year career. Motivated to improve operations and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements.
Skills
Healthcare
Client documentation
Client safety and first aid
Crisis Management
Knowledge of state regulations
Medical appointments
Social skills
Compassionate client care
Complex Problem Solving
Verbal and Written Communication
Project Planning
Problem Resolution
Scheduling and Coordinating
Team Leadership
Work Planning and Prioritization
Cost Control
Budget Management
Personal Hygiene Assistance
Decision Making
Attentive to People
Education and Training
Houston Community CollegeHouston, TXExpected in 05/2019 – –Associate of Science:Biology - GPA:
Experience
Metropolitan State University Of Denver - Foster Home Direct Care Staff Denver, CO, 06/2017 - Current
Administered medications or treatments as directed by nurse.
Applied clean dressings, stockings or support bandages under direction of nurse.
Maintained clean and well-organized environment for client happiness and safety.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Assisted with planning and coordination of day-day schedule and meals
Entertained or read aloud to patients to improve mental health and alertness.
Allstate - Non-Emergency Medical Driver Frankfort, IN, 05/2020 - 12/2020
Documented each transport with patient name, mileage and services rendered.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Transported clients to specified destinations safely and on-time.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
Checked vehicle after shift for damage.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Logged deliveries, drop-off times and special conditions in [Type] system.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Private Household - Tutor City, STATE, 01/2021 - 05/2021
Designed comfortable tutoring environment conducive to learning.
Assisted students in finding useful study methods to enhance academic performance.
Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Worked closely with students to help develop math and essay writing skills.
Helped students review and understand previous lessons to make connection with new lesson.
Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
Utilized positive reinforcement techniques to encourage and motivate students.
Maintained records of students assessment results, progress, feedback and school performance.
Created and implemented individual lesson plans based on student learning styles.
Met with parents to discuss youth progress and potential.
Kept detailed schedule and records of student progress and participation.
Perfect Choice Auto Sales - Office Manager City, STATE, 06/2021 - Current
Scheduling test drives
Making budgets for vehicles purchased at auction
Setting up transportation for vehicles purchased at auction
Submitting clients’ paperwork and titles to title companies
Communication with clients for test drives
Collecting payments and also organizing files and car titles and car inspections
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