Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Ability to exhibit a professional, positive attitude and work ethic. Excellent interpersonal skills and ability to interact professionally with culturally diverse individuals during a time of crisis and distressed individuals. Excellent organizational and communication skills. Critical thinking and sound judgment. Ability to handle confidential information with discretion and professionalism

  • Case history compilation
  • Dedicated support
  • Evaluation and assessment
  • Behavioral specialist
  • Conducting interviews
  • Client advocacy
  • Home visits
  • First Aid/CPR
  • Microsoft Office
  • Community referrals
  • Problem resolution
  • Teambuilding
Foster Care Provider, 01/2015 - Current
Womack Machine Supply Co Of Ok Houston, TX,
  • Coordinated all activities involving birth parents in conjunction with in-home support counselors.
  • Conferred with clients to discuss options and goals for various services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Interviewed family members to assess situations, capabilities and problems.
Coordinator, 06/2010 - 08/2015
United Healthcare Workers West City, STATE,
  • Managed administrative processes and prepared key reports and documentation.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Created and maintained registration systems for events and meetings to optimize schedules.
  • Documented grievance information using MS to create reports and generate tracking files.
  • Advised managers on organizational policy matters and recommended needed changes.
  • Demonstrated consistent operational excellence to maintain stellar office reputation.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Efficiently organized office functions for staff of 5 to continuously improve operations and maximize productivity.
  • Delivered key projects on-time and on-budget by effectively managing resources and staff.
  • Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Managed incoming and outgoing correspondence and packages to support smooth daily operations.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
  • Strategized plans for improving control systems and structures to improve resource utilization.
Certified Phlebotomist Technician, 09/2006 - 06/2010
Doctors Medical Center City, STATE,
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Verified collection orders and communicated discrepancies to nurses.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Used multiple electronic medical software, to conduct patient intakes and send correspondence.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Labeled blood vials with critical information like time of collection, date and patient name.
Education and Training
Associate of Arts: Theology, Expected in 06/2020
Bible Base School Of Theology - ,
Bachelor of Arts: Theology, Expected in 06/2021
Bible Base School Of Theology - Stockton, CA,
: Phlebotomy , Expected in
Phlebotomy Plus - Walnut Creek, CA,
: General Studies, Expected in 06/1975
Oakland Technical High School - Oakland, CA
  • Certified Phlebotomy II, - State of California Certificate # CPA02167
  • John Hopkins University- Covid-19 Contact Tracing-2021

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School Attended

  • Bible Base School Of Theology
  • Bible Base School Of Theology
  • Phlebotomy Plus
  • Oakland Technical High School

Job Titles Held:

  • Foster Care Provider
  • Coordinator
  • Certified Phlebotomist Technician


  • Associate of Arts
  • Bachelor of Arts
  • Some College (No Degree)

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