Foster Care Caseworker Resume Example Churches Of Christ Care

FOSTER CARE CASEWORKER

Summary

Detail-oriented professional with extensive understanding of children in out of home care and complex situations. Proven history of effective support and care for families and children. Dedicated to long-term plan success. Compassionate Foster case worker with 2 years of experience in fostering case worker settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children.

Skills

Home visits
Evaluation and assessment
Conducting interviews

Client advocacy
Culturally-sensitive
Documentation and reporting

Experience

Foster Care Caseworker
Mackay, QLDChurches of Christ Care/Mar 2019 to Current

Entered client/carers and children data in centralised database and maintained up-to-date case records for all clients carers and children.
Met with clients/carers to determine necessary services and make treatment recommendations.
Interviewed clients/possible carers to assess situations, capabilities and problems.
Referred family members to outside support options to assist with coping during times of increased stress.
Maintain records of harm or incidents for use in emergency or crisis situations.
Identified appropriate community resources and provided referrals for services.
Coordinated between various entities to manage cases.
Researched and implemented best practices to improve audit results.
Performed information system audits to manage internal controls and assess risks.
Improved operations by working with team members and customers to find workable solutions.
Completed Initial and renewal assessments resulting in approval to become carers.
Worked closely with foster case worker team members to deliver project requirements, develop solutions and meet deadlines.
Improved carer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including Matching children placements and organising respite.
Support the carer to liaise with The Department of Child Safety by compiling paperwork, attending stakeholder meetings and taking detailed meeting minutes.
Provided excellent support and attention to carers via face-to-face or through phone conversations on regular basis.
Earned reputation for monthly home visit, resulting in good attendance and hard work.
Completed certifying documents as a qualified JP resulting in efficient submission of required paperwork.
Proofread assessments and typed Q & A correspondence for team members.
Scheduled meetings for carer training and coordinated materials to be distributed to all attendees.
Oncall for Fostering team, required to report issues to State wide and Child safety after hours.
Submitted additional information such as legal addendum.

Future Families Office Assistant
Toowomba, QLDCatholicCare/Aug 2019 to Dec 2020

Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Managed phone calls from clients, relating to the absences and delivered informative answers to questions.
Informed or directed visitors and clients to appropriate staff member.
Monitored daily and weekly schedules and monthly calendar obligations for appointments.
Handled and processed confidential patient information.
Set appointments and managed meeting schedule.
Liaised with internal teams and external customers to facilitate smooth communication and handle requests such as dinners with various cultures in the community.
Processed financial documents, cash handling and eftpos.
Earned reputation for good attendance and hard work.
Created agendas and communication materials for team meetings.
Handled all delegated tasks, including contacting Party A clients for mediation.
Handled all delegated tasks, contacting PArty A and Party B for mediation group appointment.

Administration Officer
Gladstone, QLDGladstone TAFE/Dec 2011 to Jan 2013

Developed and strengthened client relationships by providing efficient and knowledgeable support.
Set appointments and managed meeting schedule.
Liaised with internal teams and external customers to facilitate smooth communication and handle requests such as student enrolments.
Assist team with timely and accurate administrative requirements.
Successfully enroll students and ensure files are accurate.
Prepared registered and certified mail for dispatch.
Liaised with students and admission department to facilitate documentation and application processing.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including cash handling end of day.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Dispersed incoming mail to correct recipients throughout office.
Answered phone calls daily and pleasantly welcomed visitors to office.

Senior Administration Officer
Warwick, QLDSouthern Queensland Institute of TAFE/Aug 1999 to Aug 2011

Answer phone calls and respond to customer questions and inquiries.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Set appointments and managed meeting schedule.
Printing of Qualification/Certificates
Cashier/Banking Supervisor
Petty Cash Officer
Advanced Microsoft Office – Word, Excel and PowerPoint
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Consistently put customers first by handling needs with sense of urgency and compassion.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
Supported management by compiling paperwork and taking detailed meeting minutes.

Education and Training

Bachlor of Laws: LawCentral Queensland UniversaityNov 2018Rockhampton

Aboriginal And Torres Strait Islander Cultural AwarenessChurches Of Christ CareJun 2019

Professional BoundariesChurches Of Christ CareApr 2019Queensland

ACER - Master Class Social Care SolutionsJun 2020Queensland

Information SharingQueensland Foster And Kinship CareNov 2019Queensland

Carers Reviews And Renewals For Assessments - Master ClassSocial Care SolutionsJul 2020Queensland

Grooming - Master ClassSocial Care SoltuionsJul 2020Queensland

Steps - Bridging ProgramCentral Queensland UniversityFeb 2013Queensland

Qualified Justice of The Peace QueenslandDepartment Of JusticeMar 2009Queensland

Certificate II in Business - Office AdministrationTafe QueenslandFeb 1999Queensland

Human Rights Act 2019Churches Of Christ CareApr 2020Queensland

Therapeutic Crisis Intervention For Families (TFIC)Churches Of Christ CareAug 2019Queensland

Referee

Emily Moore - Churches of Christ Care - Fostering Case Worker - 0400 066 470

Resume Overview

Companies Worked For:

Churches of Christ Care
CatholicCare
Gladstone TAFE
Southern Queensland Institute of TAFE

School Attended

Central Queensland Universaity
Churches Of Christ Care
Social Care Solutions
Queensland Foster And Kinship Care
Social Care Solutions
Social Care Soltuions
Central Queensland University
Department Of Justice
Tafe Queensland

Job Titles Held:

Foster Care Caseworker
Future Families Office Assistant
Administration Officer
Senior Administration Officer

Degrees

Bachlor of Laws : Law
Aboriginal And Torres Strait Islander Cultural Awareness
Professional Boundaries
ACER - Master Class
Information Sharing
Carers Reviews And Renewals For Assessments - Master Class
Grooming - Master Class
Steps - Bridging Program
Qualified Justice of The Peace Queensland
Certificate II in Business - Office Administration
Human Rights Act 2019
Therapeutic Crisis Intervention For Families (TFIC)

Foster Care Caseworker Resume Example

Resume Score: 80%

Resume Overview

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