Forklift Operator resume example

• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Fostered relationships with customers to expand customer base and retain business.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Adhered to company initiatives and achieved established goals.
• Contacted new and existing customers to outline benefits of products.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Created successful strategies to develop and expand customer sales.
• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Used CRM database to track referral and appointment data.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Gathered information from clients to create solutions that achieved business needs and desires.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Developed key customer relationships to increase sales.
• Presented products and services to prospective and existing customers to meet client needs.
• Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
• Acquired new customers and identified unique needs to deliver relevant products.

• Looked through work orders to determine type and quantity of materials needed for each production batch.
• Attended regular training sessions to increase machine operating skills.
• Set up and operated production equipment according to daily work orders and safety procedures.
• Monitored production line, watching for pile-ups or jams.
• Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
• Kept operations area neat and orderly to minimize obstacles.
• Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
• Used daily system logs to document production information, discussing issues with management.
• Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.

Responsible for the hiring, training, and leadership of all technicians.