Forklift Operator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Accomplished and energetic with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Microsoft Office. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

  • Judgment and Decision Making
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Company Procedures
  • Team-Oriented
  • Strong Communication Skills
  • Outgoing Personality
  • Effective Problem Solving
  • Excellent Customer Service
  • Verbal And Written Communication
  • Product Knowledge
  • Statistical Process Control Methodology
  • Complex statistical analysis
  • Statistical analysis
Work History
Forklift Operator, 09/2022 to Current
Schwan's CompanyLos Angeles, CA,
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
Human Resources Specialist, 05/2021 to 08/2022
Hicks NurseriesWestbury, NY,
  • Managed 7 HR department employees to promote performance and team operational achievement.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw hiring, staffing, and labor law compliance.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200 new employees.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Organized company-wide events designed to boost employee morale.
CUSTOMER SERVICE CLERK, 02/2010 to 04/2022
SafewayWenatchee, WA,
  • Obtain signatures from recipients of registered or special delivery mail
  • Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing
  • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail
  • Provide assistance to public in complying with federal regulations of
  • Postal Service and other federal agencies
  • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices
  • Rent post office boxes to over 500 customers
  • Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation
  • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation
  • Transport mail from main hubs to 5 downstream hubs daily.
  • Educated customers on best-fit selections by listening to personal desires and purchase limitations
  • Resolved concerns with products or services to help with retention and drive sales
  • Issued receipts and processed refunds, credits or exchanges
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Reconciled cost of orders 50% by selling loyalty clubs, offering promotions and correcting issues
  • Processed payments and returns with accuracy and efficiency
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
  • Reconciled cost of orders 15% by selling loyalty clubs, offering promotions and correcting issues
  • Recommended and upsold new products, resulting in 25% increase in revenue
  • Created customer profiles by answering questions and providing tailored experiences based on interests and agendas
  • Checked order details against account information to minimize errors and unnecessary delays
Data Entry Processor, 01/2009 to 09/2009
IpsosSan Ramon, CA,
  • Verify signatures and required information on 75 t0 100 tax forms daily
  • Maintain over 2000 files of tax forms filed and customers' signatures
  • Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment
  • Monitor equipment to ensure proper operation
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances
  • Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns
  • Calculate form preparation fees according to return complexity and processing time required
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
Associate of Science: Electrician, Expected in 05/2017
TESST College of Technology - Beltsville, MD,
Associate of Science: Sports Medicine, Expected in 05/2008
College of Southern Maryland - La Plata, MD,
High School Diploma: , Expected in 06/2007
Henry E. Lackey High School - La Plata, MD,

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Resume Overview

School Attended

  • TESST College of Technology
  • College of Southern Maryland
  • Henry E. Lackey High School

Job Titles Held:

  • Forklift Operator
  • Human Resources Specialist
  • Data Entry Processor


  • Associate of Science
  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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