Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated cashier with strong background helping with customer service. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized and operates well within team-oriented environments.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Service-oriented individual who manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance and performance.

Skills
  • Quality control
  • Menu item familiarity
  • Customer service
  • Organization
  • Problem resolution
  • POS systems
  • Payment processing
  • Cash drawer balancing
  • Customer greeting
  • Credit and cash transactions
  • Loss prevention
  • Cash register operation
  • Security monitoring
  • Coin counting
  • Cash management
  • Customer assistance
  • Product recommendations
  • ID verification
  • Merchandise restocking
Experience
05/2020 to Current Food Services Cashier Trinity Health Corporation | Springfield, MA,
  • Received food orders from individuals and explained offerings.
  • Complied with company service standards, including inventory and cash control procedures.
  • Verified compliance with all sanitation and safety requirements.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Resolved customer concerns and relayed relevant information to supervisor.
07/2019 to 02/2020 Ice Cream Server Nemacolin Woodlands Resort | Farmington, PA,
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
  • Managed POS register to complete customer transactions.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Handled cash and credit card transactions quickly and accurately.
  • Served and scooped ice cream, following sizing specifications.
  • Leveraged product knowledge to make recommendations for indecisive customers.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Upsold products to customers and made recommendations based on staff and customer experience.
06/2018 to 10/2018 Ice Cream Server Nemacolin Woodlands Resort | Mcmurray, PA,
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Used POS system expertise to complete sales transactions with accuracy and efficiency.
  • Managed POS register to complete customer transactions.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Handled cash and credit card transactions quickly and accurately.
  • Served and scooped ice cream, following sizing specifications.
  • Created eye-appealing, delicious-tasting ice cream treats to keep customers coming back.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
08/2017 to 12/2017 Grocery Clerk Gelson's | Manhattan Beach, CA,
  • Helped customers complete purchases, including processing payments and bagging items.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Cleaned shelves and restocked with new inventory when products were running low.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Assisted customers based on currently available product, promotional and policy information.
  • Participated in inventory loss prevention objectives by closely monitoring suspicious customer activities.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Retrieved carts from returns and the parking lot.
  • Cleaned up spills, collected trash and swept and mopped floors.
  • Checked prices and found requested products in the store for customers.
  • Trained and mentored 3 new employees in 2017 on sales procedures and business practices, boosting customer satisfaction ratings.
  • Greeted customers and provided immediate and courteous service at all times.
  • Assisted customers with getting groceries loaded in vehicles.
  • Arranged products in organized and professional manner.
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
  • Monitored work environment for safety, cleanliness and organization throughout shift.
  • Greeted customers and offered assistance with retrieving and locating products throughout store.
  • Stocked or re-stocked products in check-out lines and end-cap displays.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Participated in available training courses to improve sales skills and product knowledge.
Education and Training
Expected in 01/2020 High School Diploma | CHS High School , Swannanoa, NC GPA:

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Resume Overview

School Attended

  • CHS High School

Job Titles Held:

  • Food Services Cashier
  • Ice Cream Server
  • Ice Cream Server
  • Grocery Clerk

Degrees

  • High School Diploma

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