LiveCareer-Resume

food and beverage captain resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Captain and bartender with banquet management background. Extensive experience catering parties that served more than 200 guests. Customer relations, floor planning and menu development expertise. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Skills
  • Service-oriented
  • Inventory control and record keeping
  • Dynamic, friendly hostess
  • Food service background
  • Strong work ethic
  • Passion for customer satisfaction

Education
MALCOM X COLLEGE CHICAGO IL, Expected in 2010 GED : - GPA :
CONALEP ACAPULCO MEXICO, Expected in 1993 HOTEL AND CUSTOMER SERVICE : HOSPITALITY - GPA :
Work History
NORTHERN TRUST CO. - FOOD AND BEVERAGE CAPTAIN
City, , 2003 - Current
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Conducted timely performance evaluations for all front of house staff.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

ENTERTAINING COMPANY - WAITER AND BARTENDER STAFF
City, , 09/2001 - 10/2006
  • Reduced labor costs by [number] percent while maintaining excellent service and profit levels.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Conducted timely performance evaluations for all front of house staff.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.

ORLANDO`S CONSTRUCTION - TILE AND CONCRETE WORK
City, , 05/1999 - 10/2001

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Resume Overview

School Attended

  • MALCOM X COLLEGE
  • CONALEP

Job Titles Held:

  • FOOD AND BEVERAGE CAPTAIN
  • WAITER AND BARTENDER STAFF
  • TILE AND CONCRETE WORK

Degrees

  • GED
  • HOTEL AND CUSTOMER SERVICE

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