Resourceful, meticulous, and dedicated professional with a solid reputation for mastering administrative, fiscal, and payroll practices. Provides ethical representation of a company. Exercises independent judgment and decision making abilities. Recognized for the ability to independently direct administrative operations and achieve efficiency, accuracy, and quality; streamline processes and influence growth and development. Highly efficient, organized and skilled in wide-range of administrative and fiscal operations.
Strong communication and interpersonal skills
Fiscal budgeting knowledge
Eye for detail
Microsoft Office Suite, 10-Key by Touch, MS Outlook, Microsoft Windows, Peachtree Accounting, Adobe Acrobat, IAS World, Quickbooks Pro 2010, Quickly learn new computer programs
Processed specialized taxation items related to arbitration, adjustments, and appeals received by the Board Of Tax Assessors Office. Initiate file creation and perform data entry verifying accuracy of codes, dates, notifications, applicable districts, and tax years. Analyzes, interprets, and evaluate information related to deeds, tax sales, tax bills to determine legal ownership and proper course of action regarding property ownership or registration and titling. Determined permit validity and identify land parcels, identify of individuals and their eligibility for special exemptions and other tax related information. Compiled data for further processing or for use in preparation of department reports and maintained computerized and/or hardcopy records. Liaised directly with tax payers and the general public by telephone, correspondence, or personal contact to meet needs and maintain satisfaction. Researched, reviewed, handled, and coordinated complex tasks, including land disputes, collection issues, recording ownership of splits and combined property; verifying signatures and information to detect fraud and ensure applications and forms meet strict deadlines. Developed, documented, and applied public sector policies and practices to improve accuracy, and optimize efficiency.
Acclimated students navigating through the distance learning environment to ensure a successful orientation. Provided accurate and appropriate information in response to customer inquiries through phone, email, and social media. Assisted with the development of the appropriate program of study for achieving academic goals. Formulated and enforced policies, procedures and quality assurance measures. Built customer loyalty by placing follow-up calls for students who reported product issues. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Streamlined the daily operations and prioritized activities to optimized efficiency. Maintained payroll, bookkeeping, and data entry. Prepared daily revenue reports. Documented reports, tax records, and receipts for reporting to federal government and audits. Complied with federal and state DOT policies and procedures. Processed confidential tax form information for new hires. Developed and created a more effective filing system to accelerate paperwork processing. Assisted with payroll preparation and entered data into cumulative payroll document. Organized billing and invoice data, prepared accounts payable and receivables, reconciled cash deposits and payments and purchase orders. Researched and resolved discrepancies found in company records. Monitored residential and business projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines. Worked closely with company executives to identify new business opportunities and routinely participated in the sales and marketing process.
Processed balances and verified billing and cash letter availability to institutions for their cash letter deposits. Oversaw check service functions including data entry, MICR capture, and image capture. Reviewed incoming cash letters, deposits, details, and internal processing reports to identify out of balancing reports. Managed computerized equipment and various spreadsheets, word processing, and/or filing maintenance programs to store, manipulate, and/or retrieve financial information.
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