LiveCareer-Resume

Fedex Home Delivery Driver resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Skills
  • Order picking and processing
  • Advanced planning
  • Safety-conscious
  • Safety and compliance
  • Clean MVR
  • Equipment monitoring
Work History
FedEx Home Delivery Driver, 01/2020 to 07/2020
Dignity HealthElk Grove, CA,
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for over Number deliveries.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Loaded and unloaded Number delivery vans per shift.
  • Accurately recorded delivery, payment and route information using Software.
  • Collected $Amount in payments for completed deliveries and services daily.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
  • Assigned and recorded job Numbers for Number jobs per shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Reported customer questions, issues and complaints to management.
  • Verified over Number daily deliveries against shipping instructions before delivering to customers.
  • Maintained clean and orderly appearance while on shift.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Completed and submitted logs and paperwork every day to maintain records.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Interpreted maps and followed written and verbal directions.
  • Navigated Number miles every Timeframe in Type vehicle to deliver Product or Service to customers.
  • Reported any suspected mechanical issues as quickly as possible.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Followed all company policies and procedures during shift.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Verified load against delivery ticket before beginning every shift.
  • Handled customer concerns and issues effectively by Action.
2nd Asst Manager , 03/2015 to 03/2018
CaseysCity, STATE,
  • Increased sales revenues by 30% over A month by promoting complementary products and educating customers about store promotions.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reduced financial discrepancies Number% by monitoring monetary transactions, including credit card sales and deposits.
  • Supervised team of Number employees and provided feedback on performance.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Communicated with managers of other departments to maintain transparency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Office Assistant, 05/1999 to 12/2014
Anderson Salvage LLCCity, STATE,
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Streamlined processing procedures for various financial and employee documents to improve traceability.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with CEO.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Verified accuracy of business records by consistently updating customer information.
  • Coordinated board and committee meetings, including schedules, information preparation and distribution.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Executed record filing system to improve document organization and management.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Compiled company information and related material and distributed it to candidates.
  • Processed client rebate reconciliation, reporting and check requests.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Maintained staff directory and company policy handbook for human resources department.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Organized all new hire, security and temporary paperwork.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created detailed expense reports and requests for capital expenditures.
Education
High School : , Expected in 05/2005
Penn Foster Career School - Scranton, PA
GPA:
Additional Information

Turn around at my Caseys was bad so I was pulling 12 plus hours lots of overtime and will had contined to do so had the job worked at but i couldn't stay there for the atmosphere inside the store

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Resume Overview

School Attended

  • Penn Foster Career School

Job Titles Held:

  • FedEx Home Delivery Driver
  • 2nd Asst Manager
  • Office Assistant

Degrees

  • High School

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