Fedex Home Delivery Driver resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Skills
Order picking and processing
Advanced planning
Safety-conscious
Safety and compliance
Clean MVR
Equipment monitoring
Work History
FedEx Home Delivery Driver, 01/2020 to 07/2020 Dignity Health – Elk Grove, CA,
Completed rush deliveries on tight timetables to satisfy customer needs.
Fostered positive working relationships with customers by responding to questions and concerns.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
Recorded each delivery using proper paperwork before leaving warehouse.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Loaded truck and properly secured items to prevent damage for over Number deliveries.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Loaded and unloaded Number delivery vans per shift.
Accurately recorded delivery, payment and route information using Software.
Collected $Amount in payments for completed deliveries and services daily.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
Assigned and recorded job Numbers for Number jobs per shift.
Completed on-time deliveries by choosing best and most efficient routes.
Reported customer questions, issues and complaints to management.
Verified over Number daily deliveries against shipping instructions before delivering to customers.
Maintained clean and orderly appearance while on shift.
Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Completed and submitted logs and paperwork every day to maintain records.
Reported any issues found with delivery truck to next shift driver and shift lead.
Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
Tracked delivery information, mileage and fuel use while on shift.
Interpreted maps and followed written and verbal directions.
Navigated Number miles every Timeframe in Type vehicle to deliver Product or Service to customers.
Reported any suspected mechanical issues as quickly as possible.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Drove company truck for local and intra-state pick-ups and deliveries.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Followed all company policies and procedures during shift.
Completed all necessary paperwork using neat and legible handwriting.
Verified load against delivery ticket before beginning every shift.
Handled customer concerns and issues effectively by Action.
2nd Asst Manager , 03/2015 to 03/2018 Caseys – City, STATE,
Increased sales revenues by 30% over A month by promoting complementary products and educating customers about store promotions.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Submitted reports to senior management to aid in business decision-making and planning.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained team members in successful strategies to meet operational and sales targets.
Applied customer feedback to develop process improvements and support long-term business needs.
Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
Reduced financial discrepancies Number% by monitoring monetary transactions, including credit card sales and deposits.
Supervised team of Number employees and provided feedback on performance.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Communicated with managers of other departments to maintain transparency.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Onboarded new employees, including training, mentoring and new hire documentation.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Office Assistant, 05/1999 to 12/2014 Anderson Salvage LLC – City, STATE,
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Processed payments and documented account changes for financial accuracy and transparency.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Streamlined processing procedures for various financial and employee documents to improve traceability.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Assessed urgency and priorities before accepting or declining appointments and meetings with CEO.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Organized weekly staff meetings and logged minutes for corporate records.
Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Verified accuracy of business records by consistently updating customer information.
Coordinated board and committee meetings, including schedules, information preparation and distribution.
Arranged rapid office equipment repair and maintenance with vendors.
Executed record filing system to improve document organization and management.
Screened applicant resumes and coordinated both phone and in-person interviews.
Assisted with event planning, including associated travel and logistical arrangements.
Compiled company information and related material and distributed it to candidates.
Processed client rebate reconciliation, reporting and check requests.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Maintained staff directory and company policy handbook for human resources department.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Organized all new hire, security and temporary paperwork.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Assisted senior recruiting staff with career fairs and recruiting events.
Managed multi-line telephone system and greeted claimants during office visits.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Created detailed expense reports and requests for capital expenditures.
Education
High School : , Expected in 05/2005 Penn Foster Career School - Scranton, PA GPA:
Additional Information
Turn around at my Caseys was bad so I was pulling 12 plus hours lots of overtime and will had contined to do so had the job worked at but i couldn't stay there for the atmosphere inside the store
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