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fedex delivery safety training instructor resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated, safety oriented employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Training & Development
  • Data Management
  • Good Work Ethic
  • Critical Thinking
  • Conflict Resolution
  • Relationship Building
  • Supervision & Leadership
  • Basic Math
  • Problem Resolution
  • Planning & Organizing
  • Customer Service
  • Friendly, Positive Attitude
  • PPE Use
  • Active Listening
  • Team Building
  • Organizational Skills
  • Team Management
  • Reliable & Trustworthy
  • People Skills
Education and Training
Whitney Point Senior High School Whitney Point, NY Expected in 06/2003 High School Diploma : - GPA :
Experience
Hi-Vac Air Conditioning Services - Fedex Delivery/Safety Training Instructor
Sunrise, FL, 07/2018 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Navigated routes with relevant map programs and GPS systems.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
Greene's Ace Home Center - Lumber Yard Worker
City, STATE, 09/2006 - 10/2021
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Oversaw and assessed customer service staff activities to provide personnel with regular performance-related feedback.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Answered phone calls and responded to questions and concerns.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
SureTemp Inc. - HVAC Installer
City, STATE, 11/2013 - 07/2018
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Supervised subcontractors during work task completion on job sites.
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Installed refrigeration, heating and air conditioning systems, positioning compressors, motors and other components in accordance with design specifications.
  • Maintained safe workplace for employees and personnel during projects.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Answered service calls to address ventilation, air conditioning and heating system issues.
  • Repaired, adjusted or replaced defective HVAC elements to bring systems back to full functionality.
  • Conducted brazing, threading pipe and [Type] tasks to complete service calls.
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
  • Wired both line and low voltage to heating and cooling equipment.
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
  • Identified non-productive situations and sought solutions to problems.
  • Examined environmental control and stationary systems to diagnose problems.
  • Performed installation, testing, maintenance and repair of smoke control systems
  • Reviewed worklists from supervisor to interpret project details and instructions.
  • Interpreted construction drawings and cut sheets in field.
  • Performed all work in accordance with established safety procedures.
  • Presented job proposals for service repair or new units for new and existing customers.
  • Inspected completed work for conformance with requirements of local building and safety codes.

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Resume Overview

School Attended

  • Whitney Point Senior High School

Job Titles Held:

  • Fedex Delivery/Safety Training Instructor
  • Lumber Yard Worker
  • HVAC Installer

Degrees

  • High School Diploma

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