Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated career oriented professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking full-time position. Offering excellent communication and good judgment.
Veteran team player with top-level skills in communication. Likeable personality and customer-focused background coupled with expertise in creative thinking. Ready to tackle new challenges and build success with an exciting organization. Ambitious Managing Director with excellent people skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Hardworking and passionate job seeker with strong organizational skills eager. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Staff training/development
Employee scheduling
Recruitment
Relationship building
Coaching and mentoring
Work History
10/2015 to 06/2021
Farmer's Market ManagerAmerican Medical Response – San Jose, CA,
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Trained new employees on proper protocols and customer service standards.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced operational risks while organizing data to forecast performance trends.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Assisted in recruiting, hiring and training of team members.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Managed purchasing, sales, marketing and customer account operations efficiently.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
Raised property accuracy and accountability by creating new automated tracking method.
Drafted invoices for completed work.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Trained and guided team members to maintain high productivity and performance metrics.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Eased team transitions and new employee orientation through effective training and development.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Directed strategic workforce planning, performance management, and benefits administration.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Created and implemented aggressive action plan to address pressing cost control needs.
Communicated with staff, patients and healthcare providers to encourage highest quality of service.
Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
10/2013 to 03/2015
Border Patrol AgentDepartment Of Homeland Security – City, STATE,
Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
Searched farms, ranches and urban sites to locate and apprehend people attempting illegal United States entry.
Patrolled international land borders and coastal waters.
Secured geographical borders and coastal waters from unauthorized entry to enable better border enforcement.
Partnered with aircraft-based law enforcement agents to find and apprehend ground-based undocumented aliens and people smugglers.
Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
Worked with trained K-9 partners to locate undocumented people and facilitate transport to border patrol facility.
Detected and prevented terrorists and terrorist weapons from entering country.
Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
Prevented illegal trafficking of people and narcotics.
Detailed persons violating duly established laws and followed orders for further processing.
Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
Identified contraband items and seized according to customs laws.
Developed, planned and participated in tactical operations.
Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
06/2008 to 02/2013
Business Owner/OperatorDiamond Drycleaning – City, STATE,
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Spearheaded business-related aims to meet tactical planning initiatives.
Lent business acumen to meet day-to-day strategic objectives.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Put together realistic budgets based upon costs and fees for successfully operating business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Devised processes to boost long-term business success and increase profit levels.
Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Verified parts and materials through audit inspections and independent checks.
Learned and remained updated on statutory requirements and regulations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Provided outstanding coaching to employees to boost productivity.
Input income and expense details into database to track business finances and address variances.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Conducted target market research to scope out industry competition and identify advantageous trends.
Built and deployed operational procedures, training programs and administrative systems to handle needs.
Kept all building areas and equipment functional and well-organized to promote business performance.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Created and monitored promotional approaches to increase sales and profit levels.
Employed prompt decision-making and in-depth research to resolve issues.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Reconciled daily sales, returns and financial reports in QuickBooks.
Optimized team hiring, training and performance.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Education
Expected in 04/1994 to to
Highschool Diploma: Buisness Hilliard Jessica High School - Hilliard, OH GPA:
Expected in 06/1999 to to
: Emergency Medical Training Tolles Career And Technical Center - Plain City, OH GPA:
Relevant Coursework Completed: Emergency medical training
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