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Fair Housing Counselor Resume Example

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FAIR HOUSING COUNSELOR
Professional Summary
Technically-adept Counselor with advanced knowledge of MS Office Suite and experience creating Excel databases and PowerPoint presentations. Goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Continually maintains a positive attitude while interacting with demanding clients.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Excellent planner and coordinator
  • Works well under pressure
  • Pleasant demeanor
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Project planning
  • Spreadsheet management
  • Report analysis
  • Filing and data archiving
Work History
Fair Housing Counselor, 09/2011 to Current
 Fair Housing Council of Riverside County, Inc – 3933 Mission Inn Avenue, Riverside, CA 92501
  • Worked as a testing liaison for a national Fair Housing testing program.
  • Setup over fifteen tests per day.
  • Conducted informal hearings for the Housing Authority.
  • Worked as an administrative assistant doing clerical work.
  • Currently a Fair Housing Counselor assisting clients with landlord/tenant education on their rights and responsibilities and assist them with filing discrimination complaints.
  • Work in close relations with different municipalities in regards to housing needs.
  • Knowledge of California Civil codes in relation to landlord and tenant laws.
  • Coordinated four Annual Thanksgiving Giveaway's where over 400 turkey baskets were distributed to low-income families annually.
  • Audit case files for each funding source monthly.
  • Create monthly reports.
  • Completed data entry through Counselormax.
Receptionist, 07/2009 to 06/2011
 Marcia L. Campbell, CPA – Riverside, CA

  • Work with scanner, printer, copier and fax machine.
  • Bank reconciliations for Trust accounts.
  • Screened all visitors and directed them to the correct employee or office.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Maintained a clean reception area, including lounge and associated areas.
  • Knowledge of Microsoft Office 2003 and Outlook.

  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Instructional Aide, 09/2007 to 03/2009
 Pechanga Elementary School – Temecula, CA
  • Worked in a fourth grade class.
  • Customized multiple bulletin boards.
  • Graded papers.
  • Gave extra support in after school tutoring program.
  • Supervised during recess and lunch.
  • Created lessons if asked to by teacher.
Supervisor/Crew Leader, 12/2004 to 09/2007
 Jose's Mexican Food – Riverside, CA
  • Supervise up to 10 employees.
  • Open and close responsibilities.
  • Cashier duties.
  • Customer service in restaurant environment.
  • Data entry.
  • Handle orders with vendors.
  • Operated a multi-line phone with large call volume.
  • Restaurant duties required multi-tasking.
Education
In Process: Business Administration, Riverside Community College - Riverside, CA
Leadership: 2013
 Eleanor Jean Grier Leadership Academy -
Accounting
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Resume Overview

Companies Worked For:

  • Fair Housing Council of Riverside County, Inc
  • Marcia L. Campbell, CPA
  • Pechanga Elementary School
  • Jose's Mexican Food

School Attended

  • Riverside Community College
  • Eleanor Jean Grier Leadership Academy

Job Titles Held:

  • Fair Housing Counselor
  • Receptionist
  • Instructional Aide
  • Supervisor/Crew Leader

Degrees

  • In Process : Business Administration ,
    Leadership : 2013

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