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facility healthcare administrator resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Experienced Facility Healthcare Administrator with over 28 years of experience in correctional health care. Excellent reputation for resolving problems, improving client satisfaction, and driving overall operational improvements. Consistently identified performance measure deficiencies to positively change overall outcome findings. Ability to solve independently solve problems with positive outcomes. Maintains superior relationships with client leadership and healthcare staff. Adapts to challenges with well developed critical thinking and management skills. Maintains low employee turn over rate. Hardworking, dedicated employee that strives to maintain the highest level of care for patients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Healthcare delivery systems
  • On time project delivery
  • Excellent risk assessment abilities
  • Strategic planning
  • Team building
  • Staff management
  • Employee Supervision
  • Quality Assurance Controls
  • Utilization Management
  • Performance Monitoring
Work History
Facility Healthcare Administrator, 08/2019 to Current
Rochester General Health SystemSodus, NY,
  • Successfully implemented Emergency Response Plan during COVID Pandemic that resulted in low infection rate amongst inmates in Douglas and currently maintains 86% vaccination rate.
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Represented Douglas Complex by delivering supporting information and announcing new facility programs and initiatives.
  • Responded to inquiries from doctors, nurses and patients with accurate information.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Direct day-to-day administrative and operational functions for 2,000 bed facility, providing guidance and leadership to over 40 employees across more than 5 departments.
Healthcare Delivery Facilitator, 07/2019 to 08/2019
CenturionCity, STATE,

Facilitates the delivery of health care at the local level. Identifies areas of needed improvement in mandated performance measures. Provides education and coaching to health service staff to improve the quality of medical services and performance outcomes. Works closely with the client's compliance team to insure a strong client relationship. Reviews policy and procedures from both the client and Centurion to help maintain positive outcomes for our patients, client and staff.

  • Ensured consistency in quality planning, quality control, quality insurance and quality improvement.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Maintained current understanding of company standards and applicable legal requirements such as CGARS.
  • Managed compliance efforts, including correspondence, reporting and audits.
Healthcare Delivery Facilitator, 09/2018 to 07/2019
Corizon Health Inc.City, STATE,

Facilitates the delivery of health care at the local level. Identifies areas of needed improvement in mandated performance measures. Provides education and coaching to health service staff to improve the quality of medical services and performance outcomes. Works closely with the client's compliance team to insure a strong client relationship. Reviews policy and procedures from both the client and Centurion to help maintain positive outcomes for our patients, client and staff.

* Assigned as acting FHA for 9 weeks.

* Identified by compliance director as a key facilitator in certain

performance measures and sent to other complexes to educate

staff which resulted in positive CGAR scores.

  • Ensured consistency in quality planning, quality control, quality insurance and quality improvement.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Maintained current understanding of company standards and applicable legal requirements such as CGARS.
  • Managed compliance efforts, including correspondence, reporting and audits.
Dental Assistant, 03/2013 to 09/2018
Corizon Health Inc.City, STATE,

-Oversaw all documentation procedures and requirements for records and reporting compliance.

-Develop and maintain effective business relationships with client, contractor and vendor.

-Monitors performance and recommends schedule changes and recourse additions.

-Partnered with statewide peers to monitor implementation plans and provide support and recommendations as required.

-Mentored and supervised all newly hired dental assistants. Aided in newly hired dentists in the assepts of policy and procedure.

Education
Advanced Certificate in Dental Assisting: Dental Assisting, Expected in 1992 to Pima Community College - Tucson, AZ
GPA:
Accomplishments

-Awarded Non-Uniform Employee of the Quarter June 2019 by ADC staff.

-Awarded Non-Uniform Employee of the Quarter January 2022 by ADC staff.

-Received 5, 10 and 15 year pin of service from DOC.

Certifications

-Arizona State Dental Radiography License

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Resume Overview

School Attended

  • Pima Community College

Job Titles Held:

  • Facility Healthcare Administrator
  • Healthcare Delivery Facilitator
  • Healthcare Delivery Facilitator
  • Dental Assistant

Degrees

  • Advanced Certificate in Dental Assisting

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