Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
  • State Board Issued Esthetic License in Florida , West Virginia , North Carolina
  • Safety and sanitation training
  • Excellent phone etiquette
  • Computer-literate
  • Multi-line phone skills
  • Guest relations training
  • Advanced interpersonal skills
  • Strong communication skills
  • Staff motivator
  • Positive and friendly
  • People-oriented
  • Goal-oriented
  • Retail merchandizing experience
  • Detail-oriented
  • Exceptional time management skills
  • Types 35 WPM
  • Excellent work ethic
  • Strong interpersonal skills
Work History
Eyelash Extension Stylist, 02/2016 to 11/2016
Artesia General HospitalCarlsbad, ,
    Performed one one , lash to lash eyelash extensions for client .
  • Informed guests of appropriate products available to increase retail sales.
  • Advised clients on proper home-care regimens.
  • Notified supervisor of supply needs to ensure necessary items were in stock.
  • Stocked treatment rooms with proper supplies.
  • Welcomed clients as they arrived for appointments.
  • Handled busy schedules and stayed on top of key deadlines.
  • Flexibly worked evenings and weekends to ensure proper spa coverage.
  • Fostered a friendly, warm and exceptional customer experience.
  • Recommended retail products for clients at-home usage.

Food Service, 01/2014 to 11/2016
Rv RetailerSaint Augustine, ,
  • Prepared food items
  • Placed food trays over food warmers for immediate service
  • Spoke with patrons to ensure satisfaction with food and service
  • Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
  • Relayed food orders to cooks
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Managed food delivery for 200+ guests for special events
  • Prepared daily food items, and cooked simple foods and beverages
  • Ensured food was stored and cooked at correct temperature

Customer Service - Key holder, 04/2013 to 03/2014
Vera BradleyCity, ,
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Monitored areas for security issues and safety hazards.
  • Processed customer returns.

Office Assistant, 09/2010 to 07/2012
JJ TransportationCity, ,
  • Maintained appropriate filing of personal and professional documentation.
  • Screened personal and business calls and directed them to the appropriate party.
  • Posted receipts to appropriate general ledger accounts.
  • Composed effective accounting reports summarizing accounts payable data.
  • Filed and addressed employee complaints in accordance with company policies and government regulations.
  • Reviewed all expense reports for accuracy and proper expense disclosure.

Advanced Esthetics: , Expected in 2015
Manatee Technical College - Bradenton Fl,

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School Attended

  • Manatee Technical College

Job Titles Held:

  • Eyelash Extension Stylist
  • Food Service
  • Customer Service - Key holder
  • Office Assistant


  • Advanced Esthetics

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