- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
- State Board Issued Esthetic License in Florida , West Virginia , North Carolina
- Safety and sanitation training
- Excellent phone etiquette
- Computer-literate
- Multi-line phone skills
- Guest relations training
- Advanced interpersonal skills
- Strong communication skills
- Staff motivator
| - Positive and friendly
- People-oriented
- Goal-oriented
- Retail merchandizing experience
- Detail-oriented
- Exceptional time management skills
- Types 35 WPM
- Excellent work ethic
- Strong interpersonal skills
|
Eyelash Extension Stylist, 02/2016 to 11/2016
Artesia General Hospital – Carlsbad, ,
Performed one one , lash to lash eyelash extensions for client .- Informed guests of appropriate products available to increase retail sales.
- Advised clients on proper home-care regimens.
- Notified supervisor of supply needs to ensure necessary items were in stock.
- Stocked treatment rooms with proper supplies.
- Welcomed clients as they arrived for appointments.
- Handled busy schedules and stayed on top of key deadlines.
- Flexibly worked evenings and weekends to ensure proper spa coverage.
- Fostered a friendly, warm and exceptional customer experience.
- Recommended retail products for clients at-home usage.
Food Service, 01/2014 to 11/2016
Rv Retailer – Saint Augustine, ,
- Prepared food items
- Placed food trays over food warmers for immediate service
- Spoke with patrons to ensure satisfaction with food and service
- Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
- Relayed food orders to cooks
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
- Managed food delivery for 200+ guests for special events
- Prepared daily food items, and cooked simple foods and beverages
- Ensured food was stored and cooked at correct temperature
Customer Service - Key holder, 04/2013 to 03/2014
Vera Bradley – City, ,
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Totaled bills and calculated taxes.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Processed customer returns.
Office Assistant, 09/2010 to 07/2012
JJ Transportation – City, ,
- Maintained appropriate filing of personal and professional documentation.
- Screened personal and business calls and directed them to the appropriate party.
- Posted receipts to appropriate general ledger accounts.
- Composed effective accounting reports summarizing accounts payable data.
- Filed and addressed employee complaints in accordance with company policies and government regulations.
- Reviewed all expense reports for accuracy and proper expense disclosure.
Advanced Esthetics: , Expected in 2015
Manatee Technical College - Bradenton Fl,
GPA:
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