Livecareer-Resume

Executive Support Professional Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Trusted partner with experience enhancing executive productivity and bringing the vision, strategy, and expertise to drive organizational change and a record of exceptional operational results. Well-developed communication skills demonstrated through customer interactions, special presentations, report generation, and production of written materials. Self-motivated and excels in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency. Highly successful in building relationships with upper-level decision makers and delivering on customer commitments. Perform budget allocation and analysis, maximize bottom-line performance, and direct inventory management. Experience in Agile and Waterfall implementation methodologies.

Skills
  • Field and Corporate Office Collaboration
  • Detailed-Oriented Organization and Tracking
  • Diverse and Efficient Cross-Functionality
  • Program and Project Management
  • Time Management
  • Workforce Management
  • Vendor and Customer Relations
  • Analytical Process Improvement
  • Event and Venue Management
Experience
Executive Support Professional, 04/2014 to Current
Colfax CorporationBoise, ID,
  • Executes a variety of direct support to Chief Communications Officer and Chief Ethics and Compliance Officer in the areas of calendar, communications, email, data, document and expense management.
  • Delivers project management support for multiple programs with executive leadership as needed.
  • Treats all matters with confidentiality and professionalism.
  • Coordinates travel arrangements of all department managers and reconciles department credit card expenses while working closely with finance to ensure spending is within budget. Acts as the point of contact for key leadership and customers.
  • Orchestrates on/off-site meetings or events involving logistics, such as room reservations and setup, catering, document preparation, booking space and equipment management.
  • Worked in partnership with other support professionals on site-wide activities for stakeholders and external partners, as required.
  • Builds relationships and maintains vendor contracts and subscriptions, handles invoice processing and manages all project tasks relating to organizational sponsorships/events.
  • Oversees office operations, including the facilitation of new office space and/or expansions, facility requests, and office condition maintenance through a partnership with the building management.
  • Leads new hire business development management, including departmental employee onboarding to ensure transition success.
Executive Administrative Assistant, 01/2020 to 03/2021
Collabera W/Microsoft IncorporatedCity, STATE,
  • Managed calendars for Customer Experience and Support (CE&S) Manager and Workforce Management Manager.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for travel.
  • Partnered with Business Administrator to ensure spending was within budget and acted as liaison for leadership and customers.
  • Treated all matters with confidentiality and professionalism.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements, venue reservations and catering.
  • Worked in partnership with other administrative staff to assist in department or site-wide meetings/events.
  • Created and maintained all vendor accounts for departments utilizing HeadTrax.
Resource Scheduling Analyst, 02/2007 to 12/2013
Microsoft IncorporatedCity, STATE,
  • Optimized support engineers' schedules for 9 US sites and 13 countries abroad for daily coverage in preparation for meetings, events and other unexpected events for 7 Microsoft Business Groups.
  • Managed call volume forecasting to provide staffing requirements for suitable coverage allocation.
  • Communicated with multiple groups to schedule meetings, training, events and out-of-office requests.
  • Created on-call rotations for Office and SharePoint business groups' and prepared monthly reports.
  • Maintained visibility of the required workload that provided an overview of staffing margin. Regulated PTO and LOAs applied and determined its impact with regards to performance and staffing.
  • Ensured that the projects were sufficiently staffed according to call volume distribution and shrinkage.
  • Completed measurement and analysis of key data to ensure that exceptions and trends are understood and proactively highlighted so as to aid decision making at a national level.
  • Contributed to the design, development, and production of management information reports which support components of the workforce planning operation model and its associated processes.
Education and Training
MBA: Project Management, Expected in 07/2017
American InterContinental University - Schaumburg, IL
GPA:
Bachelor of Arts: Graphic Design, Expected in 07/2015
American InterContinental University - Schaumburg, IL
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • American InterContinental University
  • American InterContinental University
Job Titles Held:
  • Executive Support Professional
  • Executive Administrative Assistant
  • Resource Scheduling Analyst
Degrees
  • MBA
  • Bachelor of Arts

Similar Resume

View All
Professional/Executive Chauffeur
Professional/Executive Chauffeur
Executive Director, Professional Development