EVS Manager Resume Example
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EVS MANAGER
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
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Work History
EVS Manager, 07/2019 to Current
Ems – Fredericksburg , VA
Ems – Fredericksburg , VA
- Directed group of 10 housekeeping and floor tech associates handling daily and complex requirements of Environmental Services department.
- Directed training and retraining of employees to boost performance and enhance business results.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed internal operational standards and productivity targets for EVS department.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Participated in weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Administrative Assistant to the CNO and HR, 05/2018 to 07/2019
Hca – Coral Gables , FL
Hca – Coral Gables , FL
- Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
- Welcomed visitors to office, communicated arrival to team and managed visit expectations.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Developed, updated and maintained database of existing and potential employees in People Fluent, Kronos, and One Team.
- Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Received incoming calls and messages and addressed or triaged phone requests.
Teacher, 08/2005 to 07/2018
Bristow Public Schools – City , STATE
Bristow Public Schools – City , STATE
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives.
- Fostered team collaboration between students through group projects for second grade.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Collected, analyzed and tracked data on student progress using Planbook to update and enhance learning plans.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Boosted student grasp of materials with weekly tutoring sessions.
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
- Administered assessments to determine each student's specific educational and social needs.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Developed rapport with students and families, building positive classroom community.
- Used variety of assessment tools and strategies to improve instruction methods.
- Worked with other teachers and administrators to evaluate and revise elementary school programs.
- Directed after-school tutoring and mentoring program serving 100 elementary school students.
- Collaborated closely with peers to create cross-curricular lessons throughout year.
- Pursued professional development continually by attending educational conferences and teacher training workshops.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help.
- Collaborated closely with peers to create cross-curricular lessons and activities to integrate learning.
- Networked with other educators to promote awareness of advanced teaching practices and development of 21st Century skills.
- Attended and facilitated IEP meetings for students and families.
- Developed students' computer and technology skills through demonstrations and practice.
- Connected with parents and community organizations to promote involvement.
- Coordinated education-based field trips from start to completion.
- Provided staff training, professional development, supervision and evaluation.
- Promoted and modeled lifelong love of learning and reading.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses.
- Planned, facilitated and assessed monthly staff meetings and staff development.
- Graded assignments quickly to assess student progress and communicate results with students and parents.
- Received recognition for contributions of innovative concepts to classroom instruction.
Education
Bachelor of Science: Elementary Education, 05/2004
Northeastern State University - City, State
Northeastern State University - City, State
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Resume Overview
School Attended
- Northeastern State University
Job Titles Held:
- EVS Manager
- Administrative Assistant to the CNO and HR
- Teacher
Degrees
- Bachelor of Science : Elementary Education , 05/2004
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