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EVS Manager Resume Example

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EVS MANAGER
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Budgeting
  • Staff management
  • Business planning
  • Financial management
  • Strategic planning
  • Data collection and analysis
  • Rapport and relationship building
  • Recruiting and Hiring
  • Progress monitoring
  • Event and meeting planning
  • Performance monitoring
  • Issue resolution
  • Performance assessments
  • Team collaboration
  • Recordkeeping
  • Coaching and mentoring
Work History
EVS Manager, 07/2019 to Current
Company Name – City, State
  • Directed group of 10 housekeeping and floor tech associates handling daily and complex requirements of Environmental Services department.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed internal operational standards and productivity targets for EVS department.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Participated in weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Administrative Assistant to the CNO and HR, 05/2018 to 07/2019
Company Name – City, State
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Developed, updated and maintained database of existing and potential employees in People Fluent, Kronos, and One Team.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Received incoming calls and messages and addressed or triaged phone requests.
Teacher, 08/2005 to 07/2018
Company Name – City, State
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives.
  • Fostered team collaboration between students through group projects for second grade.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collected, analyzed and tracked data on student progress using Planbook to update and enhance learning plans.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Boosted student grasp of materials with weekly tutoring sessions.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Administered assessments to determine each student's specific educational and social needs.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Developed rapport with students and families, building positive classroom community.
  • Used variety of assessment tools and strategies to improve instruction methods.
  • Worked with other teachers and administrators to evaluate and revise elementary school programs.
  • Directed after-school tutoring and mentoring program serving 100 elementary school students.
  • Collaborated closely with peers to create cross-curricular lessons throughout year.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Collaborated with team of faculty to develop after-school tutorial program for students in need of extra help.
  • Collaborated closely with peers to create cross-curricular lessons and activities to integrate learning.
  • Networked with other educators to promote awareness of advanced teaching practices and development of 21st Century skills.
  • Attended and facilitated IEP meetings for students and families.
  • Developed students' computer and technology skills through demonstrations and practice.
  • Connected with parents and community organizations to promote involvement.
  • Coordinated education-based field trips from start to completion.
  • Provided staff training, professional development, supervision and evaluation.
  • Promoted and modeled lifelong love of learning and reading.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses.
  • Planned, facilitated and assessed monthly staff meetings and staff development.
  • Graded assignments quickly to assess student progress and communicate results with students and parents.
  • Received recognition for contributions of innovative concepts to classroom instruction.
Education
Bachelor of Science: Elementary Education, 05/2004
Northeastern State University - City, State
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Resume Overview

School Attended

  • Northeastern State University

Job Titles Held:

  • EVS Manager
  • Administrative Assistant to the CNO and HR
  • Teacher

Degrees

  • Bachelor of Science : Elementary Education , 05/2004

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