Events Manager resume example with 10+ years of experience
Motivated Event / Sales Manager bringing 15 years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences. Demonstrated extraordinary time management, team leadership, and communication abilities. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
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- Maintained close communication with clients to mitigate service issues.
- Organized venues, budgets, guest lists, catering and event timelines.
- Selected event materials which aligned with clients' requests and vision.
- Assessed event success and identified improvement areas through client feedback.
- Designed contracts, collected fees and booked venues for events.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Prepared, monitored, and maintained event budgets.
- Planned menus to align with event theme or budget, coordinated catering services and selected appropriate entertainment.
- Assessed events planning services and related costs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Directed and coordinated activities involving sales of Seat Covers with smooth and profitable strategies.
- Maintained consistently high customer satisfaction ratings through proactive service management strategies.
- Achieved profit targets, leveraging market knowledge and in-depth forecasts to plan sales operations.
- Elevated team productivity and performance using improved training and motivational strategies.
- Developed solid relationships with staff, customers, and vendors.
- Trained junior team members and mentor on important procedures.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Open and Closed Store.
- Assisted Owners and GM with projects.
- Oversaw various accounts.
- Answered heavy volume of calls.
- Assisted in store customers as well as over the phone.
- Maintained High Sales Quota.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Provided accurate and appropriate information in response to customer inquiries.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Provided an elevated customer experience to generate a loyal clientele.
- Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
- Planned and executed projects and assignments given Conducted analysis to address billing which led to successful outcome.
- Assisted clients with their timeshare and process of exiting out of the timeshare.
- Developed and oversee concert/events from start to finish Managed 15 employees Business development.
- Booked talent for concerts throughout Arizona and other states if requested.
- Prepare concert such as booking venues, food, ticketing etc.
- Represented various talent in Polynesian music industry Prepared all contracts,budget reports,and business proposals.
- Ensured all accommodations were settled Managed all negotiation between venues,promoters and other businesses.
- Oversees all team strategy regarding events.
- Oversees the event goes according to clients request and more also that every specific detail is handled with exceptional detail and professionalism.
- Promoted concerts and artist via social media and networking.
- Planned and organized all aspects of concerts and events.
- Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
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Resume Overview
School Attended
- Maricopa Community Colleges - Rio Salado Community College
Job Titles Held:
- Events Manager
- Account Sales Representative
- Customer Account Advisor
- Senior Event Manager
Degrees
- Some College (No Degree)
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