Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Summary

Skilled operation manager efficient in leadership, process improvement, contract negotiation, and relationship building. Thrives in a fast paced environment & specializes in deadlines. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. Creative & thorough, with excellent strategic planning, Coordinating, and communication skills.

Core Qualifications
  • Policy/program development
  • Staff development
  • Supervision and training
  • Employee Selection
  • Marketing
  • Event planning
  • Recruiting
  • Operations management
Professional Experience
03/2009 to 04/2015 Events Manager Jones Lange Lasalle Inc. | Livermore, CA,
  • Successfully negotiated contracts, managed proposals,budgets, and inventory control.
  • Increased profits by developing, initiating, and managing cost efficient marketing events.
  • Organized collaboration strategies to cultivate a team of 25 professionals to consistently exceed goals.
  • Specialized in promotional events, trade shows, branding, & fundraising.
  • Planned, organized, and controlled events from conception to clean up.
  • Focused on developing new, and maintained existing business relationships
11/2007 to 02/2010 Recruiter Ace Parking Management, Inc. | Fort Worth, TX,
  • Served as the primary point of contact for current, and potential students, placed 100-150 call daily
  • Enhanced admissions team morale, and maintained a high level of enthusiasm and positive energy.
  • Analyzed weekly reports to enhance strategic plans designed to exceed assigned goals.
  • Acted as a liaison between potential students, and other SST departments.
  • Practiced extensive follow-up techniques that resulted in 25% increase in retention
09/2005 to 10/2007 Recruiter Ace Parking Management, Inc. | Houston, TX,
  • Conducted personal interviews to qualify candidates and to explain academic programs
  • Implemented and evolved high-impact strategies to target new business opportunities and new markets.
  • Networked and developed professional relationships to generate personally-developed inquiries
  • Constantly motivated team, and implemented helpful strategies to improve enrollments
  • Provided potential students with information about tuition and financial options.
10/1999 to 07/2004 High School Recruiter Delgado Community College | New Orleans, LA,
  • initiated community events, designed to educate and recruit potential students
  • Acted as a liaison between other SST staff and outside agencies, with the purpose of organizing community/ campus events
  • Directed strategic initiatives to enhance the high school devision
  • Conducted a full cycle recruited method, from lead generation to enrollment
  • Organized and prioritized large volumes of data used to create, and maintain student accounts.
Expected in 2016 Master of Arts | Industrial Organizational Psychology - Currently Attending Argosy University, Atlanta, GA GPA:

Industrial Organizational Psychology - Currently Attending

Description : Industrial-organizational psychology professionals use psychological principles and research methods to solve problems in the workplace and improve the quality of life. We study workplace productivity ,management and employee working styles. We get a feel for the morale and personality of a company or organization.Collaborate with management to help plan policies, carry out screenings and training sessions, in order to develop a plan for the future.

Expected in 2015 ServSafe Certification | Culinary Arts The Art Institute , Atlanta , Ga GPA:

ServSafe Certification

Description food protection manager certificate program administered by the National Restaurant Association. The program is accredited by ANSI and the Conference for Food Protection.ServSafe certification is required by most restaurants as a basic credential for their management staff.

Expected in 2015 Bachelors | Business Management/ Marketing University of Phoenix, Atlanta, GA GPA:

Business Management/ Marketing

Description: Performs well managing a single unit, different sectors, or multiple units of a company or organization. Hires and trains employees, prepares reports, and sets budgets. Develops marketing campaigns to promote a product, service or idea. It is a varied role that includes planning, advertising, public relations, event organization, product development, distribution, sponsorship and research.Best suited for a challenging and fast-paced environment.

Expected in 2001 Certification | Criminal Justice Essex Community College, Essex, MD GPA:

Certification Conflict Resolution

Description: Ability to understand the psycho-physiological and behavioral aspects of conflict, to understand cross-cultural considerations in dealing with conflict, understanding the "casualties" of conflict, i.e., loss of morale, productivity, etc.Understand and implement the prevalent conflict management styles and strategies, recognizing any positive opportunities that can be presented by conflict. Skilled in understanding the basic motivational theories, of individual and organizational power dynamics, i.e., the imbalance of power.

  • Power Core Networking (Building a business referral team)
  • Speak On It (Small business open form discussion)
  • Connect Networking (Connecting like minded professional)

event management and promotions, expense control, hard-worker, Self-starter, inventory control, market analysis, management, contract negotiations, budgets, payroll conflict resolution, customer retention, on -boarding, talent selection proposals writing, strategic planning, staff development, staff motivation, staff training.

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Resume Overview

School Attended

  • Argosy University
  • The Art Institute
  • University of Phoenix
  • Essex Community College

Job Titles Held:

  • Events Manager
  • Recruiter
  • Recruiter
  • High School Recruiter


  • Master of Arts
  • ServSafe Certification
  • Bachelors
  • Certification

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