LiveCareer-Resume

events manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Customer-oriented hospitality student with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development with the ability to complete tasks accurately despite interruptions and competing demands. Prepared to bring talent and vision to event planning.

Skills
  • Budgeting
  • Capacity Planning
  • Managerial Finance
  • Project Manager Supervision
  • Staff Management
  • Item Promotion
  • Service prioritizing
  • Administrative skills
  • Hospitality services
  • Equipment oversight
  • Decision making abilities
  • Inventory Organization
  • Catering Coordination
  • Guest Relations
  • Emergency Response
  • Team Building
  • Coordinating Events
  • Special Events Planning
  • Sales Events
  • Political Events
  • Corporate Events
  • City Affairs Understanding
  • Food service knowledge
Education and Training
Mira Costa College Oceanside, Expected in Associate of Arts : Hospitality Administration And Management - GPA :
San Diego State University San Diego, CA Expected in 2022 Bachelor of Arts : Hospitality Administration And Management - GPA :
Experience
Highgate Hotels - Events Manager
Rancho Cordova, CA, 06/2019 - Current
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Supervised onsite team of 20, including caterers, audio-visual technicians, and facility management team.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Accurately calculated and processed expenses during and after events.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Strategized long-term business needs while driving attendee feedback for process improvements.
  • Coordinated schedules and timelines for all events.
  • Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
Belching Beaver - Cocktail Server And Event Assistant
City, STATE, 03/2016 - 08/2019
  • Assisted with various banquet food stations, set up and service to multiple dining areas
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Set up event facilities and equipment, cleaned areas and organized supplies
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
    Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
  • Served average of 200 patrons daily at business casual restaurant with consistent recommendations for exceptional service
Kimpton Hotels & Restaurants - Event Planner Assistant
City, STATE, 07/2013 - 10/2016
  • Organized corporate luncheons, dinners, conferences and special events
  • Maintained close communication with clients to mitigate service issues
  • Assessed events planning services and related costs
  • Attended and participated in industry events
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Led front of house and banquets team in delivery of wedding rehearsals and special events projects requiring close cooperation among members to share information and develop solutions to meet broad array of needs
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests
  • Designed custom private function and banquet packages to accommodate groups of up to 50, including business dinners, sales presentations, club meetings, weddings and charity events
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination

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Resume Overview

School Attended

  • Mira Costa College
  • San Diego State University

Job Titles Held:

  • Events Manager
  • Cocktail Server And Event Assistant
  • Event Planner Assistant

Degrees

  • Associate of Arts
  • Bachelor of Arts

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