equipment operator iii supervisor resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Versatile Manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments. Exceptional Supervisor dedicated to cutting company costs and reducing employee turnover.

  • Project management
  • Strategic planning
  • Process improvement
  • Customer relations
  • Multi-operations management
  • Personnel management
  • New product introductions
  • Inventory control
  • Customer-oriented
  • Talented multi-tasker
  • Flexible thinker
  • Complex problem solving
  • Customer needs assessment
  • Results-oriented
  • Excellent time management skills
  • Effective problem solver
  • Effective workflow management
  • Adherence to high customer service standards
  • Customer-focused
  • Microsoft Outlook, Word and Excel
  • Exceptional telephone etiquette
Work History
Equipment Operator III Supervisor, 07/2019 - Current
Waste Management Topeka, KS,
  • Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
  • Addressed driver communications and provided required data to drivers.
  • Coordinated with drivers to organize timely pickup and delivery.
  • Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as general surplus inquiries, pickup/delivery dates and special project requests.
  • Managed and updated database detailing important information such as mileage/fuel costs and maintenance expenses using Excel and Word.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Prepared maintenance and safety equipment bids by analyzing internal financial and technical data as well as researching competitor's offerings.
  • Monitored and maintained high level of on-time delivery reliability service and performance
  • Oversaw transportation of hundreds of supplies daily by coordinating personnel and developing efficient routes and workload schedules.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Executed record filing system to improve document organization and management.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Heavy Equipment Operator II, 07/2010 - 07/2019
Panera Bread (Pr Management Corp) Pembroke, MA,
  • Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
  • Immediately communicated any equipment issues to the supervisor.
  • Traveled on interstate highways and rural dirt roads to job sites.
  • Checked delivery tickets for special instructions.
  • Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
  • Transported deliveries locally and over the road.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Submitted all delivery documentation in a timely manner.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Pushed and pulled dollies into place and cranked lever to raise and lower landing gear on semi-trailers.
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Operated delivery vans in accordance with company safety policies and procedures.
  • Established and maintained excellent customer relationships.
  • Answered customer questions regarding delivery promptly and accurately.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
  • Moved, positioned, connected and disconnected converter dollies.
  • Inspected vehicle and immediately reported any defects to a supervisor.
  • Verified all dispatch instructions.
  • Transported liquid and packaged materials to and from specified destinations.
  • Dropped and hooked trailers and changed the configuration of equipment when necessary.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Correctly marked invoices and clearly noted returns and shorts.
  • Performed thorough pre-shift and post-shift inspections and accurately completed all equipment logs and reports.
  • Placed tools and job site machinery in locked areas and secured location at end of each shift.
  • Observed all safety protocols and procedures to avoid injuries and accidents during each shift.
  • Trained in diverse pieces of equipment and useful attachments to handle any team need.
  • Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
Shift Supervisor, 09/2015 - 08/2018
Republic Services, Inc. Culver, IN,
  • Answered an average of 30 calls per day by addressing patient and staff inquiries, solving problems and providing solutions for any and all issues that arose.
  • Politely assisted patients and staff in person and via telephone.
  • Provided an elevated patient and staff experience to generate a positive atmosphere.
  • Effectively communicated with and supported hospital administrative teams on a daily basis.
  • Conducted weekly walk-throughs with the manager to discuss interior and exterior issues at the hospital and implemented their solutions with the staff.
  • Investigated and resolved patient and staff inquiries and complaints in a timely and empathetic manner.
  • Ensured superior patient and staff experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Maintained cleanliness and presentation of patient rooms and hospital floors with the help of my team.
  • Directed calls to appropriate individuals and departments.
  • Asked open-ended questions to assess customer needs.
  • Learned, referenced and applied product knowledge information.
  • Led team of 25 staff.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks.
  • Motivated staff to exceed quotas on a regular basis.
  • Cleaned in and around the buildings, prioritizing safety at all times.
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Inspected facility and grounds and picked up any trash.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Checked in and stocked inventory throughout the facility.
  • Kept janitorial closets clean and organized.
  • Supervised the cleaning, maintenance and care of building and grounds.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Heavy Equipment Operator 2, 07/2004 - 07/2008
Oklahoma County Dist. 3 City, STATE,
  • Applied asphalt on highways, private roadways, parking lots and driveways.
  • Installed vegetation and erosion control devices.
  • Accurately graded and tracked slopes.
  • Placed soil and rock fills and installed and cleaned ditches.
  • Maintained the truck access road and dumping pad area.
  • Recorded accurate daily vehicle mileage logs.
  • Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
  • Immediately communicated any equipment issues to the supervisor.
  • Repaired road shoulders using a motor grader.
  • Paved roadways using roller equipment.
  • Created safe slopes and proper barricading during excavations.
  • Located utilities and other buried lines prior to digging.
  • Kept efficient time and material records.
  • Traveled on interstate highways and rural dirt roads to job sites.
  • Responded to both hand and verbal instructions.
  • Climbed and maintained balance on steel framework, stairs and ladders.
  • Operated a loader to feed the plant and load trucks.
  • Kept sideboards, trailer tongues and back of truck free of materials.
  • Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
  • Delivered proper material to production lines.
  • Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.
  • Laid pipe, repaired eroded slopes and demolished buildings.
  • Completed tear-down of existing structures and prepared for new construction.

  • Accurately estimated time and materials costs for projects.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed porridge of catch basins and poured and sawed off concrete and asphalt.
  • Provided accurate measurements and estimates for all projects.
  • Conducted hydrostatic water testing.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Monitored inventory and reported items to be restocked for each job.
  • Prepared and cleaned construction sites by removing debris.
  • Loaded and unloaded building materials used for construction.
  • Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.
  • Aided crews in joining, wrapping and sealing sections of pipe.
High School Diploma: , Expected in 2003
Jones High School - Jones, OK
Status -

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Resume Overview

School Attended

  • Jones High School

Job Titles Held:

  • Equipment Operator III Supervisor
  • Heavy Equipment Operator II
  • Shift Supervisor
  • Heavy Equipment Operator 2


  • High School Diploma

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