Hardworking and reliable warehousing technician with strong ability in Team Leadership and Communication. Offering dedication, positive leadership and fairness. Highly organized, proactive and motivated with team-oriented mentality.
Skills
Knowledgeable of quality control standards and practices
Quality-focused
Quality leadership
Materials movement
Safety procedures
Team collaboration and leader
Safety program understanding
Heavy equipment operator
Safe equipment operation
Effective communication skills
Takes initiatives and follows all policy and procedures
Experience
03/2021 to Current
Equipment OperatorBi-Mart Corporation – East Wenatchee, WA,
Work 65 plus hours per week as needed to ensure quota is met.
Insure proper materials are organized and loaded for shipment to customers in a safe and timely manner.
Review and carefully follow all safety policies and procedures.
Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
Transported equipment while safely operating forklift machinery on job sites.
Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
Promoted company's strict safety protocols for operation of machinery to reduce accidents and injuries.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Maintained updated HUD Housing Quality Standards knowledge through annual training, conferences and certification classes.
Supported Housing department by compiling paperwork and maintaining detailed and accurate records and customer files.
Utilized Lindsey Software to compile data gathered from various sources.
Handled all delegated tasks, including data entry of pre-applications for assistance and maintaining the waiting list for the program. Maintaining accurate annual inspection records and communicating with both customers and property owners on findings.
Answered 100 plus calls per week to answer customer questions.
Collaborated in development of new housing procedures that greatly improved customer service and accuracy of records.
Earned reputation for positive attitude, hard work ethic, fairness, excellent communication skills, dedication to agency and willingness to rise to the occasion and go the extra mile whenever and wherever needed.
Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
Inspected, repaired and maintained equipment for durability and optimal performance.
Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
Used equipment such as dump truck and plow, backhoe, loader, motor grader, Bomag rollers and various other tractors and other equipment to complete jobs safely, quickly and correctly.
Drove forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
Communicated with other equipment operators and supervisors via handheld radios and mobile devices to coordinate job site resources.
Observed all safety policies and procedures.
Put up and attached structural components, poured concrete and completed other construction-related tasks.
Operated vehicles to and from work sites and maintained clean driving record.
Organized and supervised job-site work and work crews for safe and accurate job completion.
Participated in the Senior progression program.
Trained new staff on the safe and proper operation of equipment used in the completion of job duties. Maintained a clear and open line of communication for all questions and concerns for new equipment operators.
Maintained excellent customer service and an open line of communication with the general public and staff within the department.
09/1998 to 04/2007
Correctional OfficerMinnehaha County – Sioux Falls, SD,
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Promoted safety, order and functionality of The Topeka Correctional facility.
Inspected cells and conducted random searches of common areas.
Enforced resident behavior management protocols and wrote incident reports for infractions.
Supervised inmates during day-to-day activities.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Detected potential threats and quickly defused conflicts.
Maintained appropriate control, security and well-being of the incarcerated at all times.
Maintained correct physical head count at all times.
Completed safety and security protocols during emergency situations.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Implemented defensive tactics and physical restraints to maintain safety and security of The Topeka Correctional facility.
Reviewed housing assignments and reassigned inmates when needed.
Instructed inmates on work details and transported to work sites.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
Maintained daily logs of shift activity.
Conducted internal security checks and distributed meals.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Attended regular trainings and maintained appropriate certifications.
Trained new staff as needed on all policies, procedures, job details and assigned duties.
Education and Training
Expected in 05/2015 to to
Bachelor of Science: Human Resources And Organizational Leadership Rasmussen College - Topeka - Topeka, KS GPA:
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