EHR/EMR Credentialed Trainer with experience supporting the
design, development and
maintenance of training curriculum and
environments. Seeking to obtain a position as a Principal Trainer/Analyst.
Education and Training
Georgia State UniversityAtlanta, GA Expected in ā āBBA:Computer Information Systems - GPA:
Skills
Credentialed Trainer; Radiant, Cupid
Epic Proficient; Optime, Orders, Clindoc, Grand Central, Cadence, Ambulatory
Cerner Proficient; Radnet, Surginet
Certified in Dragon(Physician)
Experience
Catholic Health Initiative - Epic Credentialed Trainer Nicholasville, KY, 05/2018 - Current
Delivering classroom training to end users; Radiant and Cupid applications.
Training new employees on Piedmont specific Epic workflows for different applications as needed.Ā
Trained end Users (providers, nurses, front desk/ancillary staff and technologists) on how to successfully use the Epic cupid and radiant applications.Ā
Assisted Principal Trainer with curriculum design and creating quick study guides and tip sheets.Ā
Provided constructive feedback to end users on progress in class
Provided regular feedback/status reports to management
Assisted with onboarding ATEs and teaching Mainline health specific workflows
Recorded questions and feedback as appropriate to include in future education and for the go live
Ensured readiness of training rooms, computer workstations, devices and materials for classes
Administered and graded Super User and End User proficiency assessments
Managed classroom attendance and ensured that LMS was updated for each training session.
Successfully supported the big bang go live; one of the largest Epic implementations to date.Ā
Catholic Health Initiative - Epic Helpdesk Analyst Turtle Lake, ND, 01/2017 - 08/2017
Provided specific Epic technical support and problem resolution using remote
desktop access.
Reported system issues using Service Now ticketing system.
Escalated build issues to assigned Application Analysts.
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