environmental services supervisor resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful supervisor offering broad knowledge base and diverse skill set illustrated through 20 years of experience in maintenance roles. Known for leadership skills and management prowess. Hardworking and reliable supervisor with strong ability in communication and dedication. Offering knowledge, experience and excellence. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Employee performance evaluation
Safety protocols
Inventory monitoring
Facilities maintenance
Production scheduling
Vendor relationship management
Relationship building
Communication
Critical thinking
Time management
Organizational skills
Team management
Team building
Computer skills
Supervision
Flexible
Multitasking
Working collaboratively
Friendly, positive attitude
Experience
05/2015 to 12/2018Environmental Services SupervisorEthica Health | Rome, GA,
Scheduled team of 25 housekeepers to maintain efficient staff levels during peak periods, including holidays.
Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Operated incinerators and trash compactors to dispose of garbage.
Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
05/2012 to 05/2015Operations SupervisorNvr, Inc. | Woodbridge, VA,
Managed supply chain and monitored all logistics functions for company.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Trained, mentored and motivated employees to maximize team productivity.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Reduced process lags and trained team members on best practices and protocols.
Capitalized on existing talent while facilitating recruitment and development of new talent.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
01/2000 to 03/2012Global Logistics CoordinatorMonster Beverage 1990 Corporation | Phoenix, AZ,
Relayed information between drivers and recipients, including ETA and potential delays.
Assessed proposed changes for potential impacts to region, including driver capacity and overflow.
Determined appropriate licensing requirements and product classification for import and export shipments.
Logged, processed and followed up on merchandise authorization shipments in databases.
Coordinated with freight forwarders to expedite international shipments.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Cultivated carrier relations and tracked financials to verify optimum performance.
Worked with vendors to obtain optimal prices and delivery schedules.
Checked items into computer system, printed labels and directed to storage locations.
Developed proposals with detailed cost estimates outlining logistics plans.
Completed status reports every week on logistics activities and issues.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Recognized by management for providing exceptional customer service.
12/2018 to PresentDistribution Office ManagerEncore Wire | City, STATE,
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Education and Training
Expected in 04/2005 to to Associates | Electrical TechnologyVatterott College - Cleveland, Broadview Heights, OHGPA:
Expected in to to | EnglishAkron University, Akron, OH, GPA:
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