Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Seasoned facilities team member with expertise in cleaning, stocking and maintaining Operation rooms and areas around the hospital . Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

  • Safety protocols
  • Vendor relationship management
  • Inventory monitoring
  • Production scheduling
  • Time management
  • Critical thinking
  • Friendly, positive attitude
  • Communication
  • Customer service
  • Flexible
  • Decision-making
  • Active listening
  • Project planning
  • Site Inspection and Evaluation
  • Supply Inventory Management
  • Multitasking and Prioritization
Work History
Environmental Services Lead, 10/2019 to Current
Allina Health SystemsShakopee, MN,
  • Managed team of employees, daily progress reports and overall project planning.
  • Daily Disinfecting and sanitizing Operation Rooms
  • Preparing and setting up Operation Rooms for surgery cases
  • Making sure Operating rooms are provided with proper PPE equipment for cleaning
  • Expecting Operation rooms for bloody or any bodily fluids left after surgery
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Implemented improved training procedures to better develop new personnel.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Recognized by management for providing exceptional customer service.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.

Caregiver, 07/2018 to Current
Caring SolutionsSan Antonio, TX,
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Worked with supervisory medical staff to review cases and improve care.
  • Transported patients to and from medical, dental and personal care appointments.
  • Improved patient outlook and daily living through compassionate care.
Office Administrative Assistant, 04/2018 to 07/2018
Ace HardwareSomerville, MA,
  • Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Obtained scanned records and uploaded to database.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
Front and Back Office Medical Assistant, 03/2017 to 04/2018
Hyatt Hotels Corp.Windsor, CT,
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Associate Degree in Nursing: , Expected in 05/2024
Georgia State University - Atlanta, GA
Certification : Medical Assisting, Expected in 05/2015
Fortis College - Smyrna, GA

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School Attended

  • Georgia State University
  • Fortis College

Job Titles Held:

  • Environmental Services Lead
  • Caregiver
  • Office Administrative Assistant
  • Front and Back Office Medical Assistant


  • Associate Degree in Nursing
  • Certification

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