Environmental Services Lead resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful Environmental Service Lead able to bring broad knowledge base and diverse skill set illustrated through 10+ years of experience in maintenance roles. Known for leadership skills and management prowess.

Hardworking and reliable supervisor strong ability in communication and dependability Offering Leadership,Problem solving and Strong work ethic.Highly organized, proactive and punctual with team-oriented mentality.

  • Vendor relationship management
  • Employee performance evaluation
  • Resource allocation
  • Time management
  • Safety protocols
  • Organizational skills
  • Active listening
  • Basic math
  • Critical thinking
  • Customer service
  • Supervision
  • Clerical
  • Communication
  • Leadership
03/2020 to Current Environmental Services Lead Bassett Healthcare | Little Falls, NY,
  • Completed [Action] and [Action] to maintain operations throughout entire facility.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
  • Implemented improved training procedures to better develop new personnel.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.Also performing Housekeeping and laundry tasks,operating cleaning equipment at the hospital. Train other workers on how to complete these tasks safe and effectively while ensuring compliance with federal and state policy.
  • Maintain a clean,sanitary and safe environment. Room and restroom cleaning,Trash removal,Floor care.
  • Maintained patient rooms,offices,hallways,and other assigned areas of the hospital.Ensured patient rooms were cleaned for discharges and admissions and ensuring that infection control protocols were met.
03/2018 to 02/2020 Style Consultant Target | Columbus, OH,
  • Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance.
  • Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.
  • Pinpointed clients' color palettes by exploring skin tone, hair characteristics, preferences and tastes.
  • Exuded excitement about how specific fashion products could vitalize client's appearance, image and confidence.
  • Designed and displayed innovative store and window displays using tasteful mannequins and visual images.
  • Educated clients regarding future promotions, sales and upcoming events, stressing potential benefits to client.
  • Guided clients to imaginative clothing and accessory combinations via brainstorming and expert direction attuned to client's taste and needs.
  • Developed inventive and compelling base sales pitch, customizing it to meet specific client passions.
  • Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
  • Extended sales support to fitting room by proposing complementary products and checking in periodically to offer fashion expertise and perspective.
  • Focused attention solely on client through entire sales process, including closing sale, cashiering, packaging and offers for further help.
  • Exceeded monthly sales goals [Number] times in year and surpassed overall store sales records for year.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Greeted each client and asked questions to determine fashion needs.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
  • Maintained distinct cleanliness of work and shared areas while serving [Number] customers daily.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Closely monitored customer satisfaction while completing [Action], resulting in [Number]% customer satisfaction rate.
  • Readied items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Kept work area clean and neat to stay productive.
  • Collaborated with clients of all types to increase profile and status through effective styling.
04/2014 to 04/2018 Area Supervisor Ocean State Job Lot | North Reading, MA,
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Monitored employee work and determined benchmarks for performance indicators.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Prepared reports based on documented inventory use and labor hours.
  • Generated documentation and processed orders.
  • Oversaw daily operations in [Department] with [Number]-strong team.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Established area team schedule and planned production.
  • Maintained shipping documentation, manifests and receipts with [Software] and [Software].
  • Coordinated inventory transfers with related departments by scheduling materials to be moved to and from warehouse.
  • Developed and implemented truck loading processes to simplify and maximize drivers' time.
  • Secured company assets by verifying and auditing outbound shipments and returns.
  • Conducted internal audits at [Number] sites to verify compliance and standardization of processes across facilities.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Increased sales on consistent basis by developing key customer relationships.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Saved costs, effectively negotiating vendor pricing contracts to increase savings.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Education and Training
Expected in 05/1997 High School Diploma | Morton West High School , Berwyn, IL GPA:

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Resume Overview

School Attended

  • Morton West High School

Job Titles Held:

  • Environmental Services Lead
  • Style Consultant
  • Area Supervisor


  • High School Diploma

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