Environmental Services Lead Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated employee with history of meeting and/or exceeding company goals utilizing consistent and highly organized practices. Skilled in working under pressure, in a fast paced environment, adapting to new situations and challenges to best enhance the efficiency of my work. Ability to work with others as a part of organized teams to reach company goals. True understanding of the importance of the client/customer, their needs come first, and resolving any and all issues, with a genuinely caring positive attitude. Organized, self-motivated, dependable candidate with a positive attitude, seeking to maintain a full-time position in a work at home environment.

  • Strong understanding of a Work at Home environment.
  • Extremely Self Motivated, dependable, and responsible.
  • Cross - Department Collaboration
  • Customer obsession and pride, in taking care of their needs in the most efficient way possible.
  • Problem thinking & Conflict Resolution
  • Management of Customers Feedback & Complaints
  • Positive & Friendly attitude, with a high sense of team pride.
  • Leadership & Management skills
  • Time management, and multi taking in a fast paced environment.
  • Strong verbal and written communication skills, along with active listening skills.
  • Fluent in Microsoft Suites (excel, word, power point, etc)
  • Customer Phone Relations
  • Billing & Account Management
Work History
Environmental Services Lead, 05/2021 to Current
Lifespace CommunitiesDallas, TX,
  • Assist patients and residents in a friendly, efficient manner following outlined steps of service.
  • Continuous commitment to product quality and safety, to maintain proper health codes and practices.
  • Resolve problems, improved operations and provided exceptional service.
  • Work with patients, residents and staff to understand needs and provide quality service.
  • Use proper equipment and chemicals to ensure sterile environment according to company and state guidelines.
  • Best maintenance and safety practices with 0% incident rate.
  • Train New Hires, to meet safety compliance
  • Sterilize COVID19 infected areas, and decontamination room. While maintaining and enforcing State Safety Mandates.
Office Manager, 11/2019 to Current
Analog Devices, Inc.Home Office Us, MA,
  • Managing online sales and shipping in an efficient manner.
  • Maintained computer and physical filing systems.
  • Oversee quality control and productivity rates to increase revenue.
  • Handling customer needs and feedback and questions in a friendly and professional manner.
  • Assist International Customers and Sales
  • Working independently and efficiently in a work at home environment.
  • Managing inventory and stock.
  • Managing listing dates and precise wording to boost potential sales.
  • Managing listings to meet desired monthly quota.
Graveyard Supervisor, 04/2019 to 12/2019
Del TacoCity, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Worked with management team to implement proper division of responsibilities.
  • Identified individual employee's unique work styles and adapted management methods.
  • Consistently met company drive time and waste goals to boost overall quality.
  • Handled customer complaints and resolved issues.
  • Handled food and cookware according to health department and company guidelines.
  • Assisted customers in a friendly and professional manner.
  • Ensured all team members were ready and able to work.
Kennel Technician Supervisor, 04/2018 to 06/2019
Cache Valley Pet Hotel & Day CampCity, STATE,
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Called out to customers to maintain billing and account management.
  • Managed past due payments and over the phone payments in accordance to company billing policies.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases, and report to clients.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Oversaw and Managed, permanent staff and rotating volunteers to keep operations at optimal levels and better serve animals and owners.
  • Taught employees how to work with animals and relate to members of public to garner interest and support for operations.
High School Diploma: , Expected in 05/2014
Franklin County High School - Preston, ID,

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Resume Strength

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Resume Overview

School Attended
  • Franklin County High School
Job Titles Held:
  • Environmental Services Lead
  • Office Manager
  • Graveyard Supervisor
  • Kennel Technician Supervisor
  • High School Diploma

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