Environmental Services Director resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated environmental services professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Facilities Inspection
Federal, State & City Fire Life Safety Code
Infection Control
Cross-Department Collaboration
Laundry and Personal Laundry
OSHA Training
Policy Enforcement
Complaints Handling
Employee Work Scheduling
Maintenance and Repair Leadership
Building Repairs and Renovations
Work Inspection, OSHA & Safety Standards Compliance
Personnel Problem Management
Work History
11/2020 to CurrentEnvironmental Services DirectorEbenezer | Saint Cloud, MN,
Implemented change to environmental service program to enhance desirability of facility.
Monitored and maintained operating budgets by managing supplies and equipment inventory.
Conducted monthly staff meetings and communicated with members of other departments to coordinate housekeeping activities.
Planned work schedules, hours, areas of work and job duties to effectively render housekeeping services.
Maintained and improved customer and patient satisfaction through follow through.
Executed and maintained quality control systems such as monitoring supplies and equipment.
Led team of 23 staff to support EVS operations.
Collaborate with administration and other departments to provide excellent service.
Complied with health, safety, OSHA and industry regulatory agencies to minimize hazards and support safe and healthy work environment.
Performed regular inspections and evaluations of facility to recommend and facilitate action items.
Worked with team members from multiple departments to maintain strict cleanliness standards.
Monitor oxygen tanks in facility and contacting vendor for ordering.
Responsible for lost and found and follow-up with residents/families.
Responsible to ensure call light system was functional.
Following all safety precautions and waste disposal including proper disposal of infectious waste.
Monitoring Pest Control Log and Systems.
Insure Staff trained on Emergency preparedness procedures and severe weather (snow, ice, tornado, hurricane, etc).
Attended to building, parking lots and grounds each day to keep outside areas clean and neat.
01/2011 to 10/2020Director of Environmental ServicesCareone | East Brunswick, NJ,
Implemented change to environmental service program to enhance desirability of facility.
Monitored and maintained operating budgets by managing supplies and equipment inventory.
Conducted monthly staff meetings and communicated with members of other departments to coordinate housekeeping activities.
Planned work schedules, hours, areas of work and job duties to effectively render housekeeping services.
Maintained and improved customer and patient satisfaction through follow through.
Executed and maintained quality control systems such as monitoring supplies and equipment.
Led team of 23 staff to support EVS operations.
Collaborate with administration and other departments to provide excellent service.
Complied with health, safety, OSHA and industry regulatory agencies to minimize hazards and support safe and healthy work environment.
Performed regular inspections and evaluations of facility to recommend and facilitate action items.
Worked with team members from multiple departments to maintain strict cleanliness standards.
Monitor oxygen tanks in facility and contacting vendor for ordering.
Responsible for lost and found and follow-up with residents/families.
Responsible to ensure call light system was functional.
Following all safety precautions and waste disposal including proper disposal of infectious waste.
Monitoring Pest Control Log and Systems.
Insure Staff trained on Emergency preparedness procedures and severe weather (snow, ice, tornado, hurricane, etc).
Attended to building, parking lots and grounds each day to keep outside areas clean and neat.
Working with vendor(s) for quarterly and annual sprinkler inspection, smoke detector inspection and fire hood inspection.
Contacting vendors for equipment repairs.
Responsible to ensure elevator, boiler and compressor certifications are up-to-date.
Work with fire department to respond to all emergency alerts/calls.
Monitor generator operation weekly, monthly and semi-annual.
Conducting semi-annual laundry room duct cleaning and semi-annual kitchen hood fire suspension.
Conducting monthly fire drill training for staff.
Attend quarterly safety committee meetings.
Annual review of department policy and procedure book.
01/2006 to 12/2010Housekeeping SupervisorGuest Services, Inc. | Baltimore, MD,
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports and other business documentation.
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests.
Placed orders for housekeeping supplies and guest toiletries.
Adhered to safety protocols by enforcing proper equipment usage.
Kept building entryway glass clean and polished for professional presentation.
Managed laundry, including sorting, washing, drying and ironing.
10/2005 to 10/2006HousekeeperStanford Hotel Group | Santa Clara, CA,
Clean resident rooms, offices and public areas.
Cleaned and disinfected floors to keep facility sanitary and clean.
Maintained clean and comfortable environments in rooms and all public areas by vacuuming, cleaning windows and dusting.
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Practiced established infection control methods to reduce risks to patients, families and medical staff.
Interacted with staff, residents and families to demonstrate good customer service techniques.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Documented and reported all necessary facility and building repairs observed.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Education
Expected in 10/1996High School Diploma | Hugo Lindo, La Union, El Salvador, GPA:
Certifications
Life Safety, VHCA - Richmond, VA 2019
Preventing Legionnaires' Disease Training - June 2021
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