, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
10-key proficiency
Recordkeeping and bookkeeping
QuickBooks expert
Cash deposit preparation
Business writing
Timeline Planning and Management
Document retrieval
Detailed meeting minutes
Mail management
Accounting skills
Microsoft
Excel spreadsheets
Account balancing reconciliation
Advanced MS Office Suite knowledge
Data entry documentation
Customer relations
Billing and coding
Event coordination
Operational processes
Scheduling and calendar management
Multitasking and prioritization
Experience
11/2014 to CurrentEnvironmental Services Administrative AssistantStewart Title Of Minnesota | Pullman, WA,
Main communication contact for environmental services; problem solve with staff and residence with needs on and off campus; open and close out work orders; take reservations for conference rooms and guest rooms; process facility billing for department; enter billing into Matrix system; communicate with departmental staff on resident and staff requests; assisted new residents with interior design palates and keep logs and ordering to assist on remodeling projects throughout campus; ran the front office from my area; prepared bank drops for petty cash weekly
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Directed customer communication to appropriate department personnel.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Controlled building access by supplying key cards to employees and visitors.
04/2014 to 11/2014ReceptionistCrst International | Blakeslee, OH,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than 200 incoming calls per day.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Directed and oversaw office personnel activities.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
10/2011 to 07/2013Transportation CoordinatorDlh Holdings Corp. | Leavenworth, KS,
Coordinated driver loads and managed dispatch tasks.
Reported maintenance and repair needs for transportation vehicles and equipment.
Assign and dispatch drivers on loads.
Planned travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, standards and guidelines.
Kept drivers operating within federal and state DOT regulations.
Verified that drivers had completed safety prerequisites and required training.
Provided fleet management for preventive and scheduled maintenance.
07/2009 to 11/2011Administrative AssistantTFI Family Services | City, STATE,
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Education and Training
Expected in 05/2009Medical Office Specialist Certificate | Kaw Area Technical School, Topeka, KansasGPA: Proficiency in Microsoft Office Suites; extensive knowledge of HIPAA laws; formatting and proofread documents; experience with Quickbooks software; excellent bookkeeping and accounting knowledge; knowledge of ICD-9 and CPT codes; medical terminology; medical transcription; and medical scheduling and billing software
Member: National Technical Honor Society
Expected in 05/1997Technical Drafting Certificate | Kaw Area Technical School, Topeka, KansasGPA:
Expected in 05/1993Diploma | Topeka West High School, Topeka, KS, GPA:
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