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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • 10-key proficiency
  • Recordkeeping and bookkeeping
  • QuickBooks expert
  • Cash deposit preparation
  • Business writing
  • Timeline Planning and Management
  • Document retrieval
  • Detailed meeting minutes
  • Mail management
  • Accounting skills
  • Microsoft
  • Excel spreadsheets
  • Account balancing reconciliation
  • Advanced MS Office Suite knowledge
  • Data entry documentation
  • Customer relations
  • Billing and coding
  • Event coordination
  • Operational processes
  • Scheduling and calendar management
  • Multitasking and prioritization
Experience
11/2014 to Current Environmental Services Administrative Assistant Stewart Title Of Minnesota | Pullman, WA,
  • Main communication contact for environmental services; problem solve with staff and residence with needs on and off campus; open and close out work orders; take reservations for conference rooms and guest rooms; process facility billing for department; enter billing into Matrix system; communicate with departmental staff on resident and staff requests; assisted new residents with interior design palates and keep logs and ordering to assist on remodeling projects throughout campus; ran the front office from my area; prepared bank drops for petty cash weekly
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Controlled building access by supplying key cards to employees and visitors.
04/2014 to 11/2014 Receptionist Crst International | Blakeslee, OH,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than 200 incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Directed and oversaw office personnel activities.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
10/2011 to 07/2013 Transportation Coordinator Dlh Holdings Corp. | Leavenworth, KS,
  • Coordinated driver loads and managed dispatch tasks.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Assign and dispatch drivers on loads.
  • Planned travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, standards and guidelines.
  • Kept drivers operating within federal and state DOT regulations.
  • Verified that drivers had completed safety prerequisites and required training.
  • Provided fleet management for preventive and scheduled maintenance.
07/2009 to 11/2011 Administrative Assistant TFI Family Services | City, STATE,
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Education and Training
Expected in 05/2009 Medical Office Specialist Certificate | Kaw Area Technical School, Topeka, Kansas GPA:
Proficiency in Microsoft Office Suites; extensive knowledge of HIPAA laws; formatting and proofread documents; experience with Quickbooks software; excellent bookkeeping and accounting knowledge; knowledge of ICD-9 and CPT codes; medical terminology; medical transcription; and medical scheduling and billing software Member: National Technical Honor Society
Expected in 05/1997 Technical Drafting Certificate | Kaw Area Technical School, Topeka, Kansas GPA:
Expected in 05/1993 Diploma | Topeka West High School, Topeka, KS, GPA:

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Resume Overview

School Attended

  • Kaw Area Technical School
  • Kaw Area Technical School
  • Topeka West High School

Job Titles Held:

  • Environmental Services Administrative Assistant
  • Receptionist
  • Transportation Coordinator
  • Administrative Assistant

Degrees

  • Medical Office Specialist Certificate
  • Technical Drafting Certificate
  • Diploma

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