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Environmental Service Technician Resume Example

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ENVIRONMENTAL SERVICE TECHNICIAN
Summary

Cleaning professional offering 1 yr 6 months years of experience in school setting. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on the job and able to multi-task with ease. Detail-oriented, friendly , committed to working hard and handling various tasks, Experience working in large facilities with multiple areas. Team Player, able to work efficiently independently and as a team. Organized, performing custodial duties, Self-motivated, reliable and trustworthy with eye for detail and knowledge of machines used for heavy cleaning.

Skills
  • Maintenance
  • Commercial equipment operations
  • Waxing and Buffing
  • Chemical handling
  • Time management
  • Team player
  • Janitorial equipment familiarity
  • Detail-oriented
Experience
Central High School | Brooksville, FLEnvironmental Service Technician01/2020 - 03/2020
  • Organized custodial closets to reduce time looking for needed shift items.
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
  • Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
  • Stripped, sealed and finished tile floors every summer.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
  • Steam cleaned and shampooed carpets to prolong life of fibers and boost color.
  • Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Helped set up venue for special events by locating furniture and building desired arrangements.
  • Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with 18 rooms.
  • Disinfected and mopped classroom and restroom areas to maintain sanitation and cleanliness standards.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Responded to principal and head custodian requests for building and maintenance repairs and cleanups immediately.
  • Wiped down various surfaces, including glass and wood, using approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Hernando County School Board | Brooksville, FloridaFood Service Assistant12/2019 - 02/2020
  • Skillfully made sandwiches, specialty items and custom orders to meet guest needs.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Accepted payments and made change to process transactions.
Hernando High School | Brooksville, FLHernando County School Board04/2018 - 12/2019
  • Maintained cleanliness and presentation of classrooms, main office, gym, theater, field, and all buildings on school grounds.
  • Cleaned and sanitized 16-20 rooms daily.
  • Performed daily cleaning, including vacuuming, mopping and disinfecting of classrooms, and restrooms.
  • Steam cleaned and shampooed carpets to prolong life of fibers and boost color.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs and performed.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Stripped, sealed and finished floors every summer.
  • Organized custodial closets to reduce time looking for needed shift items.
  • Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Wiped down various surfaces, including computers using approved cleaning products to prevent growth of bacteria and viruses.
  • Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
Explorer K-8 | Spring Hill, FLHernando County School Board07/2018 - 04/2019
  • Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
  • Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
  • Team cleaned areas when short staffed.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed proper handling procedures for chemical cleaners and power equipmentto prevent damage to floor and fixtures.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Swept and vacuumed floors, hallways and stairwells.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
H&r Block Inc. | Spring Hill , FLCustomer Service Professional 11/2016 - 04/2018
  • Managed needs of walk-in and telephone customers in busy office environment alongside team of up to 10 tax service professionals.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Evaluated benefits for each caller to determine service needs and address concerns.
  • Maximized customer satisfaction by handling 50+customer walk-in and telephone interactions each day.
  • Translated services for 10person team to serve Spanish -speaking customer needs.
  • Upheld privacy and security requirements established by irs regulatory agencies.
  • Answered 60+ inbound calls per day and directed to designated individuals or departments.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Executed 100+ outbound calls each week to existing customers, resulting in increase in sales.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
Walmart Inc. | Brooksville, FLCashier/TLE Service Writer12/2014 - 06/2016
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Faneuil Inc. | Spring Hill, FLToll Collector/Supervisor Trainee03/2013 - 10/2014
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Stayed up to date on current item discounts to support promotions.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Filled beverages and delivered food to customers by [Action].
  • Distributed new merchandise efficiently to different departments.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Counted product stock to maintain inventory records.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Arranged updated promotional displays every [Timeframe].
  • Prepared food, including [Type], [Type] and [Type] items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Worked closely with front-end staff to assist customers.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Processed returned items in accordance with store policy.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answering questions and offering advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
  • Provided operational reports listing daily toll lane activity.
  • Processed toll payments and issued accurate receipts to motorists.
  • Spoke in English and [Language] to provide clear guidance to motorists.
Education and Training
North Rockland High School | Thiells, NYSpanish/Business
Department of Education | Puerto RicoGED11/2004
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Resume Overview

Companies Worked For:

  • Central High School
  • Hernando County School Board
  • Hernando High School
  • Explorer K-8
  • H&r Block Inc.
  • Walmart Inc.
  • Faneuil Inc.

School Attended

  • North Rockland High School
  • Department of Education

Job Titles Held:

  • Environmental Service Technician
  • Food Service Assistant
  • Hernando County School Board
  • Customer Service Professional
  • Cashier/TLE Service Writer
  • Toll Collector/Supervisor Trainee

Degrees

  • Spanish/Business
    GED

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