Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Experienced teacher with several years of classroom teaching experience. Senior technical writer and consultant, authored many books into print for world-wide distribution and publication. Troubleshot and debugged desktop computers to component level. I am presently working on a PhD in Pastoral Counseling.
Skills
Technical troubleshooting
System upgrades
Server installations
Help desk assistance
Computer configurations
Issue diagnosis and resolution
Software feature demonstrations
Application software testing
Quality assurance controls
Windows XP/Vista
Software upgrades
Hardware upgrades
Hardware diagnosis
Exceptional telephone etiquette
Hardware configuration
Equipment repair
Customer support needs assessment
Application installations
Troubleshooting proficiency
Computer debugging
Computer maintenance
Experience
06/2016 to 06/2018Environmental Service TechnicianThe Waters Senior Living | Canonsburg, PA,
Cleaned and sanitized 40 rooms daily.
Inventoried, maintained or repaired cleaning supplies and ordered more.
Maintained cleanliness and presentation of waiting area and rooms.
Collected and analyzed data from hazardous waste management studies.
Greeted patients and families, maintaining facility and team professionalism with friendly support.
Supported scientists and engineers as subject matter expert (SME) on environmental regulations and policies.
Thoroughly cleaned the hospital establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
Disinfected and mopped and areas to maintain sanitation and cleanliness standards.
Checked inventory for required supplies, including buffers and vacuums and made lists for my manager, documenting needed cleaning products.
Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
01/1984 to 03/2016Senior Software Technical WriterInvo Healthcare Associates Inc | Algonquin, IL,
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Created agendas and communication materials for team meetings.
Attended departmental meetings, providing feedback to enhance future performance.
Collaborated with others to discuss new publication opportunities.
Completed quick turn around times for the latest versions of the software projects resulting in end user satisfaction.
Improved operations by working with team members and customers to find workable solutions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Supported the writing department by compiling paperwork and taking detailed meeting minutes.
Handled all delegated tasks, including doc spec and outlines and structured the framework for the manuals for publication.
Utilized several software applications to compile data gathered from various sources.
Answered 29 calls per day and 20 emails a day to answer customer questions.
06/1980 to 09/1982TeacherSouthern New England Conference | City, STATE,
Implemented remedial programs for students requiring extra assistance.
Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
Mentored and counseled students with social adjustment and academic problems.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Taught students to exercise problem solving methodology and techniques during tests.
Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
Established positive relationships with students, parents, fellow teachers and school administrators.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
Differentiated instruction according to student ability and skill level.
Tested students with quizzes, essays and exams to gauge learning effectiveness.
Tracked student progress in online system, immediately implementing action plans for failing grades.
Supported students outside of classroom by mentoring clubs and supervising musical events.
Motivated students to be more engaged in classes through applying positive reinforcement techniques.
Created and implemented developmentally-appropriate curriculum which addressed individual learning styles.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
Earned positive feedback from parents regarding classroom instruction and student learning success.
Maintained office hours to discuss grades and projects and mentor students.
Created tests and assignments to evaluate student knowledge.
Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
Developed individualized lesson plans based on each student's IEP goals.
Worked outside normal hours to be available to answer parent and student questions.
Used children's literature to teach and reinforce reading, writing, grammar and phonics.
Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
Designed compelling lesson plans focused on literature and writing learning goals for 5 level classes.
Employed broad range of instructional techniques to retain students' interest and maximize learning.
Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by Board of Education.
Established and enforced rules for behavior and procedures for maintaining order among class of 20 students.
Created assignments and tests to evaluate student knowledge.
Developed, administered and graded tests and quizzes promptly to provide quick feedback.
Improved students' reading levels through guided reading groups and whole group instruction.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
Taught students in various stages of cognitive, linguistic, social and emotional development.
Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
Provided instruction in both art and music to special needs students.
Built and strengthened positive relationships with students, parents and teaching staff.
Fostered positive, student-centered classroom environment by encouraging opinion sharing.
Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
Education and Training
Expected in 07/1979Master of Arts | High School TeachingAndrews University, Berrien Springs, MIGPA:
Expected in 06/1977Bachelor of Science | Theology And Fine Art Obtained A Double DegreeAtlantic Union College, South Lancaster, MAGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.