Environmental Aide resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking Environmental Aide with thorough understanding of importance of cleanliness and hygiene in medical facilities. Uses latest cleaning equipment and cleansers to stop spread of germs and to make rooms look comfortable, professional and sanitary. Works effectively with surgical staff to perform surgical sterilizing activities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Tech-savvy Sales assistant key holder committed to delivering outstanding customer service. Offers 5 years of comprehensive experience implementing policies, measuring customer satisfaction and executing financial responsibilities. Equipped with in-depth knowledge of management techniques and methods.
Skills
Waste classification standards
Supplies maintenance
Room maintenance
Patient room cleaning
Company relations
Equipment sanitation
Documentation skills
Garbage disposal
Credit Card Payment Processing
Report Generation
POS Systems and Ordering Platforms
Transaction Processing
De-escalation Techniques
Verbal and Written Communication
Multitasking and Prioritization
Courteous with Strong Service Mindset
Data Entry
Issue and Complaint Resolution
Creative Problem Solving
Customer Data Confidentiality
Revenue Monitoring
Relationship Building
Sales Statistics Analysis
Decision Making
Time Management
Discount Rate Requirements
Shipping and Receiving Oversight
Customer Complaint Resolution
Advertising Campaigns
Product and Service Promotion
Hand Trucks
Safe Waste Disposal Techniques
Experience
06/2018 to CurrentEnvironmental AideHalifax Health | Orange City, FL,
Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
Disinfected beds, door knobs, handles, sinks, fixtures and nursing equipment.
Moved equipment from room to room and sterilized surgical equipment.
Scrubbed and wiped out stains on floors and discarded trash and medical waste according to facility guidelines.
Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
Responded quickly to calls for spills and other potentially dangerous situations.
Inspected facilities to determine level of company compliance with federal regulations regarding chemicals and substances in use. and reported violations to proper authorities.
Managed successful environmental cleanup tasks while observing safety protocols and wearing correct protective gear.
01/2017 to 05/2018Sales AssociateLevin Furniture | Altoona, PA,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
05/2016 to 01/2017Customer Service AssociateXylem Inc. | Garner, NC,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Educated customers on special pricing opportunities and company offerings.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Addressed inquiries, resolved customer issues and managed customer relations.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Explained benefits, features and recommendations to maximize client retention.
Improved customer service wait times to mitigate complaints.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
04/2013 to 01/2016Customer Sales RepresentativeXpress Tech | Fountain Hills, AZ,
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Audited customer account information to identify issues and develop solutions.
Negotiated prices and sales contracts.
Gave customers quotes based on potential sales.
Rendered ongoing support and account management to customers to maintain loyalty and continue revenue streams.
Performed needs analysis and presented options based on findings to help customers make decisions.
Oversaw team of 3 professionals servicing customers across the lehigh valley mall.
Recruited, hired, trained and managed 3-4 person sales team and inspired team to build long-term trusting and profitable relationships with clients.
Offered guests positive experiences to promote loyalty and bring in repeat business.
Maintained complex schedules and arranged appointments.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Expected in 09/2014High School Diploma | William Allen High School, Allentown, PAGPA:
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