Employee Benefits Specialist Hr Assistant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Enthusiastic, talented Benefits Specialist and team leader offering 10+ years of success in Human Resource and Management environments. Strategic thinker with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent customer service skills. Offers proven ability to build effective teams and satisfied employees. Committed to identifying and leveraging opportunities for growth. Excited to begin new challenge with successful team.

  • Employee benefits management
  • Employee benefits practices
  • HR understanding
  • Administering benefits
  • Employee file updates
  • Employee relations
  • Reviewing benefits
  • Benefits verification
  • Employee discipline
  • Employee paperwork
  • Employee onboarding and offboarding
  • Employee orientation
  • Coordinating retirement benefits
  • Employee performance assessment
  • Employee development
  • Payroll support
  • Benefits and payroll administration
  • Payroll liability and deductions
  • Transport logistics
  • Shipping logistics
  • Transportation and logistics coordination
  • Issue and conflict resolution
  • Supervision
  • Customer service
  • Problem resolution
  • Relationship development
11/2017 to Current Employee Benefits Specialist + HR Assistant Kentucky Masonic Homes | Shelbyville, KY,
  • Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Utilized ADP, along with Employee Navigator to compile data gathered from various sources.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated in development of on-boarding procedures.
  • Prepared and structured employee files to securely store HR and payroll documents.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Managed payroll processing duties, including benefit deductions, and ETO policies for 350+ -employee team, consistently meeting all deadlines.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Drove departmental efficiency by organizing comprehensive training orientations for 30+ new hires at any given start date.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Mentored newly hired employees in benefits department and provided information regarding company policies and procedures.
  • Reviewed employee enrollments to verify accuracy, inputting all information into company's database.
  • Fielded questions and managed concerns from company personnel and family dependants.
  • Empowered associates to resolve issues independently by educating on company practices and tools.
  • Supported employees dealing with complex situations by understanding needs and organizing satisfactory resolutions.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
10/2016 to 11/2017 Preschool Teacher Comcast | Sacramento, CA,
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Organized and led activities to promote physical, mental and social development.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Established open and loving environment where children could express desires and focus on learning.
  • Adhered to Abecka Curriculum learning strategies.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Set guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Performed assessments on each child and documented results.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Distributed quarterly progress assessments and milestone reports to each parent.
09/2013 to 12/2015 Office Manager Midstate Plastics Inc. | City, STATE,
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Organized patient files and streamlined operations to improve efficiency.
  • Generated financial reports for management review.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Coordinated logistics for corporate events.
  • Greeted visitors promptly and directed to correct locations.
  • Supported the cooperate office, and plant managers with smooth and efficient clerical support.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Updated employee paperwork and records.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Coordinated with freight forwarders to expedite international shipments.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Consistently met company and department objectives within budget and time constraints.
  • Saved costs through negotiating contracts with freight companies and suppliers.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Led all logistics operations, including shipping and receiving.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Generated relevant paperwork and payroll reports.
  • Calculated overtime, vacation sick hours and other categories of time.
  • Managed payroll for over 30 hourly and salaried employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Education and Training
Expected in | Early Childhood Development Pensacola Christian College, Pensacola, FL GPA:
Expected in 05/2003 Advanced Technical Diploma | Business Education Bibb County Career Technical Center , West Blocton, AL, GPA:
Expected in 05/2003 High School Diploma | Bibb County High School, Centreville, AL GPA:

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Resume Overview

School Attended

  • Pensacola Christian College
  • Bibb County Career Technical Center
  • Bibb County High School

Job Titles Held:

  • Employee Benefits Specialist + HR Assistant
  • Preschool Teacher
  • Office Manager


  • Some College (No Degree)
  • Advanced Technical Diploma
  • High School Diploma

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